Date | 2024-06-09 |
---|---|
Job Title | Quality Analyst (Contact Centre) |
Employer | Telebest More Information |
Salary | 0 |
Category | It Computer |
Location |
Gauteng / Sandton |
Job Summary
Matric
Diploma in Business Management or equivalent
2-4 years` experience in a Call Centre environment in a position of assisting call centre agents
Ensure quality assurance standards are maintained by all agents
Experience in implementing and monitoring corrective quality assurance actions
Assist Training Officer and Contact Centre Manager with identifying training needs for the agents
Must be able to work shift 24 hour contact centre
Quality Analyst (Contact Centre) position available in Gauteng, Sandton. This job position was posted by Telebest. The job has been posted as a premium ad on 2024-06-09 at 13:24:40 in the It Computer category
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