Minimum requirements: To be the first point of contact for our customers. The advisor provides exceptional customer service and support while taking full ownership of enquiry resolution. You will be accountable for following established scripts and process
Search Results for: customer service support
Requirements: Fluent in Dutch (C1-C2 level) and proficient in English (written and spoken). Previous experience in customer service, e-commerce, or retail is preferred. Strong communication and problem-solving skills. Comfortable working independently in a
Requirements: Fluent in German (C1-C2 level) and proficient in English (written and spoken). Previous experience in customer service, e-commerce, or retail is preferred. Strong communication and problem-solving skills. Comfortable working independently in
PRODUCT SUPPORT - MUST have FORKLIFT/DIESEL MECHANICAL TRADE Capital Equipment/Forklift Industry experience - 3-5 Years Sales experience/Technical or Product knowledge MS Office Accountable for achievement of WORKSHOP Targets Customer growth through S
This is a target-driven role, and you will need to exhibit strong communication and problem solving skills to meet daily performance goals. The environment is customer centric with a key focus on Customer Satisfaction Scores ( Customer Service Agent (Onsit
PRODUCT SUPPORT MUST have FORKLIFT/DIESEL MECHANICAL Trade CAPITAL EQUIPMENT/FORKLIFT Industry experience - MINIMUM 3-5 Years SALES experience/Technical or Product knowledge MS Office Accountable for achievement of WORKSHOP Targets Customer growth
Our client, a leading innovator in financial wellness and inclusion, has developed a platform that enables employees to access their already earned wages early (EWA). They are now looking for a Developer – Technical Support to join their team. Requirements
Minimum requirements for the role: Must have a Diploma in Agriculture, Logistics, Procurement, Operations and/or Supply Chain General knowledge of the agricultural industry is advantageous Possess the ability to solve problems systematically Professional a
The Role: We are looking for a B2B Support Coordinator who will take full ownership of the B2B book , ensuring that all payments, collections, invoicing, quoting, and customer experience processes are managed seamlessly. This role requires a strong executo
Our client a well Established Luxury Brand Specialist Workshop is seeking the services of an After Sales Consultant / Service Advisor for the Cape Town area. Salary: R15 000- R20 000 Basic Provident Fund Incentives Monthly Min requirements Min of 3 years
IT Support Technician x2CenturionSkilled junior to mid-level IT support technicianAt least 3 years’ experience of working in Windows desktop support, basic Windows ServerSupport and basic…
IT Support TechnicianCape TownSkilled mid-level IT support technicianAt least 3 years’ experience of working in Windows desktop support, basic Windows ServerSupport and basic Network Installation…
Duties And Responsibilities To prepare Part, Service and Repair quotations for Customers. To ensure that the sales targets, GP and Market contribution for both service operations and part sales are met within the area of responsibility. To continuously dri
The role: Build, install, and configure workstations, servers, networking devices and cloud services Troubleshooting hardware, OS, and Software related issues on workstations and servers Server management and desktop support (365 Tenant, Admin centre and s
Chatcommerce, its a thing, especially in the current economy. More brands are leaning towards it as a form of communication. So come on board and be a part of a tech savvy business. Job title: Client Success Assistant / Associate What we do: We’re a fast g
Minimum requirements for the role: Must have a relevant tertiary qualification Minimum 2 4 years experience in servicing of water treatment systems Strong troubleshooting and problem-solving skills are essential Excellent written, verbal, and client-facing
The role: Build, install, and configure workstations, servers, networking devices and cloud services Troubleshooting hardware, OS, and Software related issues on workstations and servers Server management and desktop support (365 Tenant, Admin centre and s
Requirements: Grade 12. Office Administration certificate. Computer Literate, good Excel Minimum of three years experience in a technical administration field. ERP system in a service related industry - non negotiable Acumatica experience preferable. Exper
Responsibilities: Onboarding of clients, ensuring that workflow and system requirements are met (this includes completing documents, performing compliance and checks, and uploading of all supporting information) Identify correct onboarding process for bill
DUTIES AND RESPONSIBILITIES INCLUDE: Learn the business operations and understand how all the systems interact with the databases. To be part of the team responsible for supporting the business server environments Assist in the maintenance of current datab
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be ab
Key Responsibilities Lead, mentor, and manage the customer care team to drive performance and service excellence. Develop and implement customer service policies and procedures for consistency and efficiency. Analyze customer feedback and trends to identif
This position is responsible to assist with overseeing the operation of our Service Centre in JHB by ensuring that there is forward planning and direction of functions within the Service Centre and facilitate and implement changes to improve and develop se
Office Administrator Johannesburg (Midrand)Were hiring an Office Administrator to support smooth daily operations at our Johannesburg branch! If youre organised, detail-oriented, and thrive in a dynamic environment, this is the role for you.Key Responsibi
Ensuring that client information details are kept up to date.Generating Sales orders.Verifying and confirming load confirmations and rates.Creating and dispatching invoices to customers.Uploading invoices and supporting documents to various electronic port
Job Title: 3rd Line Support Engineer (Remote) Salary: R30 000.00 - R31 000.00 per month About the Company: Join a rapidly growing Professional Managed Services Provider delivering proactive and on-demand IT support services, cutting-edge technology solutio
The role: Build, install, and configure workstations, servers, networking devices and cloud services Troubleshooting hardware, OS, and Software related issues on workstations and servers Server management and desktop support (Active Directory, Domain, Wind
REQUIREMENTS Matric, relevant qualification advantageous 2 3 years experience in a similar role Excellent communication, interpersonal and organisation skills Self-driven with initiative, deadline driven, excellent planning & organisational skills Ability
Location: Onsite Cape Town Northern Suburbs (No out-of-town candidates will be considered) Employment Type: Full-Time Experience: 2 years Required: Valid drivers license and own vehicle - Non-Negotiable Company Description South Africa`s premier tech solut
Employer Description Call centre in the Automotive industry based in Pretoria and Johannesburg South Job Description Our client is seeking a highly motivated and experienced Customer Care Manager to lead the customer care team and ensure exceptional custom
Minimum requirements for the role: Grade 12 as well as an electrical/mechanical engineering diploma/degree is essential for this role. Previous experience having worked as a Service Technician within scientific/laboratory environment is beneficial. Must ha
Responsibilities: - Develop detailed maps of the customer journey across all stages and touchpoints. - Analyze customer interactions and identify key pain points, opportunities for improvement, and areas for innovation. - Collect and analyze customer feedb
Duties: Leadership: Manage and lead a team of technicians, service advisors, and support staff to ensure optimal performance. Customer Service: Foster strong relationships with customers, addressing queries and resolving complaints to ensure a top-tier exp
Role: Service Supervisor Location: Durban - Pinetown Industry: Automotive Start Date: Immediate Previous experience in Maintenance and Repair planning and scheduling Qualifications: Must have Grade 12, Matric or NQF4 equivalent qualification. Must have a c
About Us: Our client is a leading South African finance firm dedicated to providing financial solutions to individuals and businesses. They offer expert advice, comprehensive planning, and strategic services to ensure financial success and stability for Th
Customer Liaison in the high-end architectural design and Role Focus: Providing support to the by handling client services, credit processes, and returns. Education & Experience: MATRIC CERTIFICATE A MUST , Interior Design, or a related field (advantages).
Job Title: Customer Service Representative Summary The Customer Service Representative (CSR) is the frontline contact for our clients, ensuring a seamless experience when engaging with our company. This role involves processing orders, resolving customer i
A well known leader in pathology laboratories is on the lookout for an experienced, results driven, creative and ethical candidate to join them as Head of Customer Support. Qualifications: Matric MBA 10 - 15 years` work experience within healthcare / medic
Roles and Responsibilities Description: We are seeking a skilled and motivated Technical Field Support Engineer to provide technical support, troubleshooting, and maintenance for Turck Banner products in Southern Africa. The ideal candidate will be respons
Are you a hands-on problem solver with a knack for assembling furniture? Do you enjoy helping customers and making their lives easier? If so, we have the perfect role for you About the Role Our client is looking for a Flat Pack Furniture Technical Support
Main Duties and Responsibilities Lead the implementation, training, and configuration of ERP software at both new and existing client sites. Provide expert advice to clients on utilising specific software modules tailored to their business needs. Deliver c
The Technical Support Agents provide friendly and efficient first-line support, as well as core advanced customer support through troubleshooting and timely first-call resolution. Support relates to customer internet connectivity issues (WAN and customer s
About our client: Our client is a dynamic finance company in South Africa, recently rebranding from to better reflect their specialized focus on providing tailored finance solutions. They offer innovative funding structures to businesses, including commerc
The 2nd Line Support Technicians role is to provide a single point of contact for end users, partners, and resellers to receive support and maintenance within the organizations IT environment. This includes installing, diagnosing, repairing, maintaining, a
The 2nd Line Support Technicians role is to provide a single point of contact for end users, partners, and resellers to receive support and maintenance within the organizations IT environment. This includes installing, diagnosing, repairing, maintaining, a
Summary of Tasks: Provide written reports to clients and maintain records of repairs and returns. Prepare, submit, and keep records of warranty claims. Offer telephonic and on-site support to customers. Provide internal technical sales support. Ensure comp
ICT Desktop Support Technician required for a reputable manufacturing company based in Stutterheim , Eastern Cape Requirements: CompTIA A, N MTA Windows Operating System Fundamentals; and MTA Windows Server Administration Fundamentals; and MTA Networking F
You`ll be the voice of our brand, communicating with customers, identifying their needs, and delivering a top-notch experience. You`ll be the superhero they need, retaining customers, logging complaints, and offering new products and services that make the
In this role, you`ll be the voice of our brand, communicating with customers, identifying their needs, and delivering a top-notch experience. You`ll be the superhero they need, retaining customers, logging complaints, and offering new products and services
In this role , you`ll be the voice of our brand, communicating with customers, identifying their needs, and delivering a top-notch experience. You`ll be the superhero they need, retaining customers, logging complaints, and offering new products and service