Job Description
About the Role
Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SAs No. 1 Fast Food brand! We are seeking a highly skilled and experienced professional to lead our restaurant team in achieving exceptional customer satisfaction and driving business growth.
Key Responsibilities
- Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
- Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
- Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.
- Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
- Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.
- Initiate action where necessary to ensure that all employees meet the standards of performance required
- Support and act as a role model to employees, providing leadership as necessary.
- Manage Local Store Marketing activities to grow sales.
- Achieve consistent results through team management and leadership
Requirements
- Grade 12
- Prior supervisory experience
- English Proficiency
- Numeracy Proficiency
- Computer Literate
- Financial Acumen
- Ability to work under pressure and enjoy working shifts
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Mpumalanga
In the tourism and hospitality industry in Mpumalanga, South Africa, job seekers can expect a dynamic and diverse work environment, with opportunities to explore various aspects of the sector. Typically, this industry experiences a steady flow of visitors from within the country and internationally, driven by the region’s natural beauty, outdoor recreation, and cultural heritage.
Generally, salaries in the tourism and hospitality industry in Mpumalanga tend to fall within broad ranges, depending on factors such as experience, company size, and sector. While it is difficult to provide exact figures, common salary expectations for entry-level positions typically range from R15 000 to R25 000 per annum, with experienced professionals earning between R30 000 and R60 000 or more, depending on their specific role and industry sector.
Common skills required for roles in the tourism and hospitality industry in Mpumalanga include excellent communication and interpersonal skills, a warm and welcoming attitude, attention to detail, and the ability to work well under pressure. Other essential skills typically include knowledge of customer service standards, cash handling and point-of-sale systems, food and beverage preparation, and basic first aid and emergency procedures. Technical skills such as hotel management software, inventory control, and online booking platforms are also highly valued.
The tourism and hospitality industry in Mpumalanga commonly employs professionals across various sectors, including outdoor adventure tourism, agritourism, event management, and traditional cultural tourism. Other industries that often require skilled workers in this field include hotels and resorts, game lodges, and rural tourism operators.
Career development opportunities abound in the tourism and hospitality sector, with many companies investing heavily in staff training and development. Typical career progression paths may involve starting as a front-of-house staff member, working up to management roles, or specializing in areas such as marketing, events management, or human resources. With experience and qualifications, professionals can move into senior leadership positions or even start their own businesses within the industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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