Job Responsibilities: Responsible for continuous improvement for the designated area. Support training to execute quality systems and BOS implementation. Conduct root cause analysis and implement corrective actions for quality issues. Collaborate with cross functional teams to improve warranty performance and reduce customer complains. Responsible for writing and submitting 8-Ds to the customer in a timely manner. Ensure that appropriate statistical methods are utilized throughout the product and process development cycle and deployed into the control plan. Participate in internal and customer audits to ensure compliance with quality management system requirements and industry standards (e.g. BOS, IATF 16949, Q1 MSA). Co-ordinates the preparation and delivery of PPAP packages. Liaise directly with customers regarding quality concerns, engineering changes and quality assurance requirements. Collaborate with engineering team to ensure effective implementation of error-proofing solutions. Develop, implement, and maintain Control Plans to ensure process control and product quality. Participate on PFMEA update and contribute to RPN reduction. Ensure customer specific requirements compliance. Manages a team of Quality Technicians and Inspectors. Meet profit plan objectives. Job Requirements: Formal Engineering or Technical Qualification (NQF Level 5) Quality qualification such as City and Guilds (papers 1&2) would be an advantage. Approximately 5 years Quality experience including core knowledge and skills.

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