Job Description
About the Role
Bushwise is seeking a well-organised and guest-focused Reservations & Front of House Assistant to join their team at a luxury bush lodge in the Sabi Sands. This role combines reservations management, guest relations, and administrative support to ensure a seamless guest experience from enquiry through to departure.
Key Responsibilities
- Manage booking enquiries and confirmations
- Process reservations using ResRequest and NightsBridge
- Maintain accurate guest information and booking records
- Communicate with agents and guests regarding availability, rates, and special requests
- Assist with room allocations and reservation updates
- Welcome and check in guests
- Ensure a warm, professional guest experience throughout their stay
- Coordinate guest information with guiding, housekeeping, and kitchen teams
- Assist with check-outs, billing, and guest queries
- Support daily lodge operations where needed
- General office administration and filing
- Assist with reports, reservation tracking, and guest information
- Maintain clear communication between departments
- Handle emails and correspondence professionally
Requirements
- Previous lodge or hospitality experience preferred
- Experience with ResRequest and NightsBridge
- Strong organisational and communication skills
- Guest-focused and service-driven personality
- Ability to work in a small team in a remote environment
- Must be able to understand Afrikaans
- Professional, reliable, and adaptable
Salary & Benefits
- Salary: R7,000 – R9,000 per month (during probation)
- Tips included
- Live-in position with accommodation and meals provided
- Work Cycle: 4 weeks on / 1 week off and annual leave
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Mpumalanga
In Mpumalanga, South Africa, the IT and computer industry is a growing sector, with many companies operating in various sectors such as technology, manufacturing, and financial services. Typically, job opportunities are available in this field, with a general demand for skilled professionals to support business operations and innovation. However, it’s essential to note that job market trends can vary depending on factors like location, industry sector, and company size.
Generally, salaries for IT and computer roles in Mpumalanga can range from R500 000 to R2 million per annum, depending on the specific role, level of experience, and industry sector. Typically, entry-level positions may command lower salaries, while senior roles or those in industries with high demand, such as technology or financial services, may offer more substantial compensation packages. However, actual salaries can vary significantly, and these figures are only a rough guide.
Common skills required for IT and computer roles in Mpumalanga include programming languages (such as Java, Python, or C++), data analysis and interpretation, software development methodologies, and cloud computing expertise. Other essential skills may include project management, communication, and problem-solving abilities. Typically, companies look for professionals with a strong foundation in these areas to support their digital transformation initiatives.
Industry sectors that commonly employ IT and computer roles in Mpumalanga include the technology industry, financial services sector, manufacturing sector, and healthcare. The technology industry is often at the forefront of innovation, while financial services and healthcare require skilled professionals to manage data and systems securely. Manufacturing companies also rely on IT and computer systems to optimize production processes and improve efficiency.
For those interested in pursuing a career in IT or computer science, there are many opportunities for development and growth. Typically, entry-level roles provide a solid foundation for progression, while more senior positions offer leadership and management responsibilities. Many companies also invest in training and development programs to upskill their employees, providing opportunities for professional growth and advancement. With the right skills and experience, IT professionals can look forward to a rewarding and challenging career in Mpumalanga’s growing technology sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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