Somerset West: Centre Manager posted by Flair TM
Posted on 2025-07-14 00:00:00
| Employer | Flair TM |
|---|---|
| Category | Property Administrator |
| Location | Western Cape / Somerset West |
Job Summary
Key Responsibilities:
1. Financial Management & Budgeting
- Prepare and manage the annual income and expense budget for the centre.
- Monitor rental income, turnover rentals, and municipal recoveries.
- Monthly financial reporting with variance analysis and commentary.
- Collaborate with operations on long-term maintenance planning and CAPEX forecasting.
2. Leasing, Renewals & Vacancies
- Ensure timely lease renewals and effective tenant exit management.
- Prepare vacant spaces for optimal marketing presentation.
- Drive leasing through canvassing, networking, and letting strategy development.
- Finalise lease terms, ensure deposits are paid, and leases are signed before occupation.
3. Arrears Management
- Maintain a clear understanding of outstanding rental positions.
- Work closely with credit control to manage arrears and legal processes.
- Report on arrears and participate in resolution strategies.
- Recommend bad debt write-offs where necessary.
4. Centre Operations & Customer Experience
- Oversee daily centre operations to ensure a high standard of cleanliness, safety, and functionality.
- Prioritise customer satisfaction and improve overall visitor experience.
5. Marketing & Brand Strategy Execution
- Assist in the development of the centre’s annual marketing strategy and budget.
- Oversee and implement marketing campaigns, events, and brand activations.
- Monitor marketing expenditure and agency performance.
- Manage social media, PR, community engagement, and tenant relations programmes.
- Lead CSI initiatives and implement promotional court sales strategies.
6. Leadership & Team Management
- Lead the Centre Management team, including marketing and admin personnel.
- Conduct performance reviews, team meetings, and ensure effective communication.
- Coordinate with marketing teams to maintain brand consistency across all touchpoints.
- Ensure all campaigns align with company objectives and budget controls.
7. Reporting & Compliance
- Generate monthly management reports and other performance updates for the Asset Manager.
- Ensure all operations, marketing activities, and tenant communications are well-documented and compliant.
Minimum Requirements:
- 5–7 years in property or retail centre management, ideally in a similar GLA (±18,000m²).
- Strong knowledge of leasing, budgeting, arrears management, and facilities operations.
- Excellent people management, communication, and organisational skills.
- Proficient in property systems like MDA, MRI, or PIMS.
- Tertiary qualification in Property, Business, or Marketing is advantageous.
- Based in Somerset West or willing to relocate.
What’s in it for you?
- Be part of a leading property development company with a diverse and growing portfolio.
- Lead operations for a landmark retail centre in the Helderberg region.
Click Go Apply to apply online!
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