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South Africa: Assistant Manager – Safari Lodge / Camp (Namibia) posted by ABC Worldwide

Date 2024-09-16
Job Title Assistant Manager – Safari Lodge / Camp (Namibia)
Employer ABC Worldwide
More Information
Salary 0
Category Professions
Location South Africa
/ South Africa

Job Summary

Areas of Responsibility

Camp Management

  • Responsibility for the Guest Experience while travelling in the camp
  • Responsibility for the management of your camp within the minimum standards of the company
  • Responsibility for the financial performance of the camp
  • Responsibility for the welfare, safety and management of all staff employed within the camp
  • Responsible for implementation of the company environmental and social standards in the camp

Guest Experience

  • Ensure that a service which exceeds their expectation is always offered to guests travelling in the camp
  • Constantly develop and improve on the activities and guest experience in the camp
  • Ensure standards are in place for the camp as defined by the company branding
  • Ensure that the standards are constantly adhered to and maintained in the camp
  • Manage the service delivery concept in camp

Administration

  • Manage the camps performance against the agreed annual budgets
  • Manage the order process as defined by procurement procedures
  • Overall responsibility for all expenses incurred and goods received in the camp
  • Ensure correct financial process are in place in the camp
  • Ensure that all month end procedures are attended to and provided to the Financial Department within time frames as stipulated
  • Ensure corrective management of all camp assets including those in the staff village

Human Resources

  • Ensure employment of suitable junior staff in camp
  • Ensure all company HR policies are followed in camp
  • Employment procedures
  • Counselling and disciplinary procedures
  • Policies and procedures
  • Ensure that payroll and other HR procedures are attended to and provided to the HR department within time frames as stipulated
  • Ensure succession planning for your camp with assistance from CM and/or HR
  • Ensure a process of evaluation is implemented for all camp staff to monitor performance and fair pay process
  • Ensure the ongoing training of the camp staff to ensure adherence to the company standards as well as their personal development

Environment

  • Ensure that the camp operates in compliance with the environmental policies of the company
  • Ensure that the environmental strategy is implemented in the camp as defined

Social

  • Ensure that the camp operates in compliance with the social policies of the company
  • Ensure that the social strategy is implemented in the camp as defined

Safety and Hygiene

  • Manage all emergency situations in the camp in accordance with the company procedures
  • Manage all aspects of the camp in accordance with the legal requirements in Namibia

EXPERIENCE AND QUALIFICATIONS

  • Minimum of 5 years of lodge management experience
  • A keen understanding of the ethos of bush life, with a plainly apparent respect and Compassion for conservation
  • Business level fluency in English
  • Financial and administrative skills and experience will be an advantage
  • Computer literate (Microsoft Word, Excel, Power Point)
  • Valid drivers license

Should you wish to apply, please email your latest CV and motivation to ABC Worldwide
Assistant Manager – Safari Lodge / Camp (Namibia) position available in South Africa, South Africa. This job position was posted by ABC Worldwide. The job has been posted as a premium ad on 2024-09-16 at 13:25:56 in the Professions category

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