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South Africa: Assistant Retail Store Manager posted by Emporium

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Job Description

Assistant Retail Store Manager – POS25232

Based: Waterfront Cape Town

Salary: R12 000 – 15 000.00 pm

Minimum Requirements

  • Grade 12 or higher qualification
  • 2–4 years’ proven experience as a Retail Store Manager or Assistant Store Manager in a high-end store
  • Previous experience managing staff, including performance management and disciplinary procedures
  • Fluent in English (both written and spoken)
  • Willing to work retail hours, weekends & public holidays (do get time off)
  • Strong customer orientation and interpersonal skills
  • Solid financial understanding of retail profit drivers and expense control
  • Excellent planning, organizational, and delegation skills
  • Ability to work within a structured environment and apply company principles strictly
  • Experience training and mentoring new or junior staff
  • Strong administrative and reporting skills
  • Knowledge of stock control and inventory management
  • Ability to communicate effectively with Head Office

Key Responsibilities (not limited to)

Operational & Store Management

  • Oversee daily store operations to ensure smooth running of all functions
  • Complete, review, and submit daily reports (DMA)
  • Conduct regular floor walks to monitor standards and execution
  • Ensure compliance with company policies, procedures, and operational standards

Staff Management

  • Schedule and manage shifts
  • Allocate and delegate tasks to team members
  • Train, guide, and mentor staff
  • Enforce company policies, including performance and discipline when required
  • Drive succession planning and staff development
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Financial & Administrative Control

  • Manage and control expenses within budget
  • Ensure accurate and timely daily cash-ups and banking processes
  • Monitor and authorize returns, staff sales, and gift voucher usage
  • Control payroll submissions, HR reporting, and wage projections
  • Manage ad hoc payments and prevent any abuse of staff discounts
  • Monitor telephone usage and other variable expenses to remain within budget

Stock & Merchandising

  • Oversee stock control, daily/weekly cycle counts, and adherence to schedules
  • Sign off stock received in the Goods Received Register (GRR)
  • Ensure correct stock rotation, merchandising standards, and loss prevention controls
  • Communication & Reporting
  • Customer Service
  • Targets & Performance

How to Apply
If you meet the above criteria and are ready to take your career to the next level, please send your updated CV to *****@*****.co.za.

Use reference: Assistant Retail Store Manager – POS25217 the subject line of your email.



GO APPLY NOW

Safe & secure application process

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