Job Description
Assistant Retail Store Manager – POS25232
Based: Waterfront Cape Town
Salary: R12 000 – 15 000.00 pm
Minimum Requirements
- Grade 12 or higher qualification
- 2–4 years’ proven experience as a Retail Store Manager or Assistant Store Manager in a high-end store
- Previous experience managing staff, including performance management and disciplinary procedures
- Fluent in English (both written and spoken)
- Willing to work retail hours, weekends & public holidays (do get time off)
- Strong customer orientation and interpersonal skills
- Solid financial understanding of retail profit drivers and expense control
- Excellent planning, organizational, and delegation skills
- Ability to work within a structured environment and apply company principles strictly
- Experience training and mentoring new or junior staff
- Strong administrative and reporting skills
- Knowledge of stock control and inventory management
- Ability to communicate effectively with Head Office
Key Responsibilities (not limited to)
Operational & Store Management
- Oversee daily store operations to ensure smooth running of all functions
- Complete, review, and submit daily reports (DMA)
- Conduct regular floor walks to monitor standards and execution
- Ensure compliance with company policies, procedures, and operational standards
Staff Management
- Schedule and manage shifts
- Allocate and delegate tasks to team members
- Train, guide, and mentor staff
- Enforce company policies, including performance and discipline when required
- Drive succession planning and staff development
Financial & Administrative Control
- Manage and control expenses within budget
- Ensure accurate and timely daily cash-ups and banking processes
- Monitor and authorize returns, staff sales, and gift voucher usage
- Control payroll submissions, HR reporting, and wage projections
- Manage ad hoc payments and prevent any abuse of staff discounts
- Monitor telephone usage and other variable expenses to remain within budget
Stock & Merchandising
- Oversee stock control, daily/weekly cycle counts, and adherence to schedules
- Sign off stock received in the Goods Received Register (GRR)
- Ensure correct stock rotation, merchandising standards, and loss prevention controls
- Communication & Reporting
- Customer Service
- Targets & Performance
How to Apply
If you meet the above criteria and are ready to take your career to the next level, please send your updated CV to *****@*****.co.za.
Use reference: Assistant Retail Store Manager – POS25217 the subject line of your email.
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