CORE PURPOSE OF JOB

To manage the productivity and profitability of the Catering outlet, with a focus on providing a professional & quality service at market related prices and or standards.

KEY PERFORMANCE AREAS

• Conceptualize, plan and manage all aspects of kitchen production and delivery of quality functions /conferences/events at all catering outlets
• Play a coordinating role to internal  and external departments, which includes advice, support services as well as consult and manage all banqueting requirements
• Manage Human resources of designated staff
• Documentation Control and Management (Compliance)
• Manage and monitor financial resources /financial management/budgets
• Compliance to food, health, and safety requirements
• Customer Service Excellence
• Report Writing

CORE COMPETENCIES

• Good interpersonal skills with sound communication abilities.
• Extremely trustworthy and reliable
• Good front of house & customer service skills
• In depth culinary skills
• In depth knowledge of menus and costings
• Strong staff management skills
• Computer literate (POS & General Computer skills)
• Ability to work under pressure
• Punctual
• Flexibility to work after hours for functions
• Good working knowledge of Food Health & Safety

REQUIREMENTS

Required Minimum Education:

M+3.

Preferred Additional Education:

A National Diploma or Degree in Hospitality Management is preferable

Computer literacy skills in MS office -including word, excel and PowerPoint and the use of Internet

Culinary skills

Code 08 Driver’s license is required

Required Minimum Experience:

5 years’ experience in Banqueting and or Food Services Management is required. 2 years’ experience in one or more of the following areas:  Hospitality Management, customer service role

Personal Qualities:

Dedication: incumbent will be required to work after hours as per function requirements and need to be dedicated to your work to fulfil duties after hours

Time management: working on various functions at once requires incumbent to prioritize and to make use of time management in order to complete the work for all the functions