Job Description
About the Role
The Regional Manager role at our company is a critical position that carries full accountability for the region’s commercial performance, operational effectiveness, and long-term growth within the Clearing and Forwarding division. The successful incumbent will lead and develop the regional team, drive business development, and ensure consistent service delivery standards across all functions.
Key Responsibilities
- Lead and execute regional strategic objectives aligned to divisional goals, ensuring sustainable growth and operational-commercial alignment.
- Drive business development by identifying new opportunities, expanding market share, building pipelines, and supporting sales initiatives.
- Manage key customer relationships through regular engagement, retention strategies, and resolution of escalated issues.
- Oversee regional financial performance by managing budgets, controlling costs, improving margins, and ensuring financial accountability.
- Monitor and improve operational performance by supporting operations, resolving escalations, and maintaining service excellence.
- Drive continuous improvement by streamlining processes, reducing inefficiencies, and improving turnaround times and productivity.
- Manage forecasting, debtor performance, cash flow, and financial governance across the region.
- Identify and mitigate operational and compliance risks through risk monitoring, escalation management, and corrective action implementation.
- Lead and develop the regional team through performance management, coaching, succession planning, and building a high-performance culture.
- Maintain strong stakeholder relationships with clients, service providers, and industry partners.
- Support innovation and digital improvement by enhancing system usage, driving automation, and improving processes.
- Ensure compliance with internal policies, regulatory requirements, and governance standards, including health, safety, and quality systems.
- Maintain high customer service standards through proactive communication, escalation management, and service improvement initiatives.
- Oversee sales pipeline activity, tender participation, proposal development, and pricing support.
- Provide accurate reporting and business insights through analysis of regional performance and key operational trends.
- Ensure adherence to quality, environmental, and safety standards, supporting audits and continuous improvement initiatives.
Requirements
- Degree or diploma in Supply Chain Management, Logistics, Business Management, Commerce, or a related field
- Leadership or management qualification would be advantageous
- Valid drivers licence and own reliable vehicle required
- Proficiency in CargoWise or similar logistics ERP systems preferred
- Minimum of 10 years experience in clearing and forwarding and supply chain operations
- At least 5 years senior management experience across both commercial and operational functions
- Proven track record in business development, customer retention, and revenue growth
- Strong experience in managing regional profitability, operational budgets, and overall financial performance
- Knowledge of ISO 9001, ISO 14001, and ISO 45001 standards and requirements
Qualifications
No qualifications mentioned.
Salary & Benefits
No information provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Cape Town Region
The transport, logistics, and warehouse sector in the Cape Town region is an essential component of South Africa’s economy, with a growing demand for skilled professionals to manage the movement of goods and supplies. Typically, this industry experiences steady growth due to the expansion of international trade and e-commerce, as well as increasing domestic consumer spending. As a result, job opportunities in this sector are generally plentiful, particularly in areas such as supply chain management, transportation coordination, and warehouse operations.
When it comes to salary expectations, broad ranges can be expected across various roles in the transport, logistics, and warehouse industry. Typically, salaries vary depending on factors like experience, company size, and industry sector. For example, entry-level positions may fall within a range of R30 000 – R50 000 per annum, while senior management or specialist roles can command higher salaries, often ranging from R80 000 – R150 000 per annum. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances.
Common skills required for roles in the transport, logistics, and warehouse industry include strong organisational and communication skills, attention to detail, and basic mathematical and analytical capabilities. Other essential skills may include proficiency in transportation management software, knowledge of safety protocols, and experience with inventory management systems. Many employers also place a high value on technical certifications, such as a National Diploma in Logistics or a Transport Manager’s Qualification.
Industries commonly employing transport, logistics, and warehouse professionals include financial services sector, technology industry, manufacturing sector, and e-commerce companies. In Cape Town, this can also include sectors such as retail, food processing, and pharmaceuticals. These industries often require skilled staff to coordinate the movement of goods, manage inventory levels, and ensure timely delivery.
For those interested in a career in transport, logistics, or warehouse management, there are numerous opportunities for professional development and career advancement. Typically, roles can progress from operations coordinator to senior manager, with further qualifications and experience leading to specialist positions such as supply chain manager or logistics director.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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