Role Summary: You will work closely with stakeholders across the business to support and enhance telecom-focused software products. The ideal candidate is a strong communicator with a passion for data, problem-solving, and continuous improvement. Key Requirements: Bachelors degree in Computer Science, Engineering, or a related field. (Recent graduates will also be considered.) Minimum of 2 years of relevant experience. Proficient in SQL capable of writing complex queries for data extraction and reporting. Strong analytical and technical skills, with a solid understanding of web applications. Experience supporting applications built with ASP.NET is advantageous. Familiarity with scripting languages such as Python or Perl is a plus. Experience with installation, configuration, and troubleshooting of .NET applications. Strong problem-solving capabilities with a proven ability to work independently. Comfortable working in an agile, high-performance environment. Strong interpersonal and communication skills, with the ability to interact professionally with clients. Desirable: Candidates with a curiosity about innovative AI-driven solutions will find this role particularly exciting. The team is integrating generative AI agents into an automation platform to streamline network operations. These intelligent agents assist in identifying and resolving issues, accelerating troubleshooting, and paving the way toward fully autonomous network management.