• 3-year qualification in Business or Hospitality Management / Sales & Marketing.
• Post-Graduate in Hospitality Management advantageous.
• At least 3 – 5 years’ experience in branch management activities.

Job Summary: 
To ensure the professional general management and excellent performance of the business in terms of its facilities, staff, growth of sales, overall finances, and student service delivery.

Responsibilities: 
Implement the national sales strategy and achieve Campus sales targets for CCS

• Coordinate and manage the implementation of the Schools Marketing & Sales Strategy for the Campus to receive inquiries.
• Coordinate and manage the inquiry management system in conjunction with the sales team.
• Coordinate and manage various events at the campus to generate exposure and inquiries.
• Ensure that the sales process is being followed at the Campus.
• Maintain the enrollment database spreadsheet process.
• Manage sales in terms of converting inquiries to sales.
• Accept and receipt Application Fees and Course Deposits.
• Manage, train, and motivate the sales team to achieve their sales targets.
• Identify opportunities for extra revenue/new business generation.
• Effectively manage cost control of Campus financials, as well as debtors management – to ensure profitability and sustainability.

Maintain financial policies and processes within the campus.

• Manage the Campus as profitably as possible.
• Manage the financial targets for the Campus.
• Report on any variances from the financials on a monthly basis.
• Monthly income and expenditure management.
• Budget control.
• Petty cash control and banking as per process.
• Credit card control.
• Manage all Campus costs.
• Ensure effective debtors management and bad debt collection.

Order ingredients according to budget allocation.

• Asset management and control.
• Manage the System Administration and facilities in and around the campus.
• Ensure that facilities are neat and all areas maintained and in a workable condition according to Health and Safety Regulations.
• Meet and negotiate with external suppliers and industry partners.
• Comply with accrediting bodies and maintain a high standard of quality and excellence.

Quality control with lesson plans and evaluations.

• Adhere to the Academic Calendar and study schedules as provided by the Academic Department.
• Ensure that all POEs and POAs are updated as per schedules in accordance with the relevant guide.
• Manage and monitor all audits.
• Evaluate lecturers to improve the quality of education rendered.
• Manage and monitor Learner Master Spreadsheets.
• Ensure Campus staff, students, and equipment comply with Health and Safety regulations.
• Manage and monitor the industry placement handbook for industry placements.
• Comply with monthly stock control (equipment and ingredients) procedures.
• Ensure that all cancellation processes are being followed to minimize the risk to the company.
• Manage the performance of Campus staff.

Review and update staff’s goal setting on a regular basis.

• Conduct performance coaching monthly.
• Identify training needs and address them.
• Monitor the performance of the staff against goal setting.
• Ensure that a working environment is created that promotes high levels of performance and addresses under-performance.
• Support the Company/Campus Social Responsibility initiatives.

Ensure Campus (staff and students) participate in community projects and CSI initiatives and others.

• Implement Customer Relationship Management Strategy at the campus.
• Drive an atmosphere of a customer-centric environment at the campus with staff, students, parents, industry, and suppliers.
• Receive customer feedback through various interactions (e.g., group student discussions, parent meetings, industry visits).
• Act quickly and promptly to any student complaints.
• Create an active student life experience for students on campus.

How to apply:

1. Follow the link to our jobseeker’s page- www.********.co.za
2. Search for the job title.
3. Click Apply to submit your CV.