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South Africa: Executive Housekeeper – Large Resort – North West posted by HotelJobs

South Africa: Executive Housekeeper – Large Resort – North West posted by HotelJobs

Posted on 2025-09-30 00:00:00

Employer HotelJobs
Category Other IT/Computer
Location South Africa  / South Africa

Job Summary

<p>My Client a leading <strong>hospitality cleaning company</strong> is seeking an <strong>experienced Executive Housekeeper</strong> to oversee housekeeping operations at a <strong>prestigious Resort </strong> in the <strong>North West Province</strong>. This role requires a detail-oriented leader with a passion for excellence in cleanliness, guest satisfaction, and team management. Previous hospitality and time share experience would be advantageous. Its high-volume guest turnover with over 400 units, 1000 bedrooms.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Supervise and lead the housekeeping team, ensuring high standards of cleanliness in guest rooms and public areas.</p></li><li><p>Manage and coordinate <strong>Assistant Housekeepers, Supervisors, Room Attendants, and Housemen</strong>.</p></li><li><p>Work closely with <strong>Reception, Maintenance, Security, and Room Service</strong> to ensure smooth operations.</p></li><li><p>Maintain strict housekeeping standards while staying within allocated budgets for cleaning supplies, salaries, and other costs.</p></li><li><p>Oversee the condition and maintenance of accommodation and public spaces.</p></li><li><p>Implement and monitor <strong>on-the-job training programs</strong> for housekeeping staff.</p></li><li><p>Order and manage cleaning chemicals, materials, linen, and uniforms.</p></li><li><p>Ensure compliance with hotel policies, procedures, and hygiene regulations.</p></li><li><p>Handle guest concerns and complaints professionally to enhance customer satisfaction.</p></li></ul><p><strong>Requirements & Experience:</strong></p><ul><li><p><strong>Hospitality Diploma/Degree</strong> (Essential for work permits and visas).</p></li><li><p><strong>3-5 years of experience</strong> in <strong>housekeeping or supervisory management</strong> within hotels, resorts, or lodges.</p></li><li><p>Previous experience in establishments with <strong>200-300 rooms</strong>.</p></li><li><p>Proficiency in <strong>hospitality Property Management Systems (PMS)</strong>.</p></li><li><p>Strong leadership, communication, and organizational skills.</p></li><li><p>Ability to maintain high standards while managing budgets and resources.</p></li></ul><p><strong>Employment Benefits:</strong></p><ul><li><p><strong>Salary: Highly competitive salary – CTC</strong></p></li><li><p><strong>Live-in accommodation</strong> provided.</p></li><li><p>Additional benefits to be discussed during the interview.</p></li></ul><p>If you have the experience and leadership skills to maintain the highest standards of cleanliness and guest satisfaction, we invite you to apply for this exciting opportunity!</p>

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