South Africa: Front Office Receptionist (Live-In Position)

Front Office Receptionist (Live-In Position) My client , a well-established country estate in a tranquil hospitality setting, is seeking a professional, friendly, and highly organized Front Office Receptionist to join their team. This role is ideal for a service-driven individual who enjoys working with people and thrives in a guest-focused environment. You will be the first point of contact for guests and visitors, ensuring a warm welcome, efficient front desk operations, and an exceptional overall guest experience. Key Responsibilities Guest Services Welcome guests warmly on arrival and assist with departures Manage accurate and efficient check-in and check-out procedures Handle guest enquiries, requests, and concerns with professionalism Provide information regarding facilities, services, and local attractions Ensure a consistently high level of guest satisfaction Front Desk Operations Answer and direct telephone calls and messages Manage reservations and booking records using a property management system Process payments, invoices, and cash/credit transactions securely Maintain the cleanliness and presentation of the reception area Liaise with housekeeping and maintenance to ensure room readiness Administrative Duties Maintain accurate guest records, logs, and reports Respond promptly to email and online enquiries Assist with general administrative tasks as required Uphold company policies, confidentiality, and safety standards Team Collaboration Work closely with other departments to ensure seamless service delivery Participate in daily briefings and support team members during busy periods Minimum Requirements Grade 12 / Matric (NQF Level 4) Previous experience in a receptionist, front desk, or customer service role (hospitality preferred) Basic computer literacy (MS Office, email, booking systems) Excellent communication skills in English (additional languages advantageous) Professional presentation and strong interpersonal skills Ability to multitask and work under pressure Reliable, punctual, and detail-oriented Working Conditions Rotational shifts, including weekends and public holidays Live-in accommodation provided What My Client Offers Competitive salary of R 6,000.00 per month Live-in accommodation Growth potential within a reputable hospitality environment Supportive team and positive working culture How to Apply Please submit your CV and a brief motivation outlining your suitability for the role. Attention: Gordon