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South Africa: General Manager | Luxury Sfarai Lodge | Namibia | Ss posted by HotelJobs

South Africa: General Manager | Luxury Sfarai Lodge | Namibia | Ss posted by HotelJobs

Company
HotelJobs

Location
South Africa

Job Type
Other IT/Computer

Job Description

<p><span style="color:rgb(0, 0, 0);">???????? ??????????? ?? ????????? ??????? ? ??????? ??????? ??? ? ?????? ????? ?? ??????? <br><br>This is an exceptional opportunity to lead a prestigious luxury lodge in Namibia, overseeing operations, inspiring a high-performing team, and creating world-class guest experiences in a remote and exclusive wilderness setting.<br><br>Requirements:<br> Minimum of 3 years senior management experience in a five-star lodge or luxury hospitality operation<br> Proven ability to manage operations, finances, and staff effectively in a remote location<br> Energetic, proactive, and guest-focused with strong leadership, interpersonal, and communication skills<br> Excellent organisational and financial management abilities<br> Competence in computer systems, including Microsoft Office (Excel, Access)<br> Knowledge of employment laws, HR practices, and employee relations<br> Outgoing, warm, and confident personality; well-presented, honest, self-motivated, and diligent<br>Key Responsibilities:<br>Operational Leadership<br> Oversee daily lodge operations, ensuring seamless service delivery across all departments<br> Develop and maintain motivated, high-performing teams<br> Manage staffing levels, recruitment, onboarding, training, and performance management<br> Build and maintain strong relationships with guests, staff, governmental departments, community members, and industry partners<br> Monitor and maintain all operational equipment, vehicles, generators, and buildings<br> Ensure workplace health, safety, and compliance standards are met<br>Guest Experience & Innovation<br> Develop and innovate bespoke guest experiences, including lodge, dining, and game activities<br> Host agents, media, and VIP guests, ensuring a premium experience<br> Introduce creative service concepts and keep abreast of industry trends<br>Financial & Administrative Management<br> Provide financial oversight, including budgeting, forecasting, and cost control<br> Ensure operational efficiency and quality management<br> Monitor food budgets and collaborate with the Executive Chef<br> Implement and improve sustainability practices, reducing the lodges carbon footprint<br>Team Development & Culture<br> Lead training and development programmes to uphold service standards<br> Coach, mentor, and empower staff, providing regular feedback and career development opportunities<br> Foster teamwork, cohesiveness, and a positive lodge culture aligned with organisational values<br><br>Package:<br> Salary: Negotiable depending on experience<br> Live-in accommodation included<br> Opportunity to lead a prestigious luxury lodge in Namibia<br><br>? To apply for the General Manager position, please send your updated CV, references, and relevant documentation today<br><br>Please note: Due to high application volumes, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.</span></p>
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