South Africa: Hospitality Manager posted by Kendrick Recruitment
Posted on 2025-05-21 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | South Africa / South Africa |
Job Summary
Kendrick Recruitment is currently seeking a Hospitality Manager for a luxury private wildlife reserve based near Graaff-Reinet. This is an exceptional opportunity for a skilled and passionate individual to lead the hospitality offering across a collection of exclusive lodges in one of South Africas most beautiful wilderness locations.
Key Responsibilities:
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Oversee and ensure world-class guest experiences across three lodges.
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Lead, mentor, and manage hospitality teams across all lodges
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Ensure smooth daily operations, service excellence, and adherence to established SOPs
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Manage front-of-house operations, beverage budgets, and supplier relationships
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Promote strong inter-departmental collaboration and guest engagement
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Uphold the reserves sustainability values in alignment with the 4Cs framework (Conservation, Community, Culture, Commerce)
Requirements:
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Minimum 5 years experience in the hospitality industry, with at least 2 years in a managerial role at a 5-star lodge or hotel
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Demonstrated leadership and communication skills
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Passion for delivering exceptional hospitality and guest service
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High attention to detail with strong financial and operational awareness
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Proficiency in hospitality systems (PANStrat preferred)
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Competence in Microsoft Office applications
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Fluency in English; knowledge of Afrikaans an advantage
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Calm and solution-focused leadership approach, with the ability to remain composed under pressure
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A genuine commitment to staying informed on hospitality, travel, and tourism trends
This role is ideal for an experienced and dedicated hospitality professional seeking to make a meaningful impact in a high-end conservation-focused environment. If this sounds like your next career move, Kendrick Recruitment welcomes your application.
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