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South Africa: Hotel Duty Manager posted by President Hotels

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Job Description

About the Role

At The President Hotel, operational excellence and guest satisfaction sit at the heart of everything we do. As the hotel continues its journey toward luxury, strong on-floor leadership is essential to ensuring consistent service delivery across all departments. We are recruiting a highly experienced Hotel Duty Manager to join the senior operational leadership team.

Key Responsibilities

  • Oversee the day-to-day operations of all hotel departments, including: Front Office, Housekeeping, Food & Beverage, Maintenance, Security, and Guest Services
  • Act as the primary point of contact and decision-maker in the absence of the General Manager or Deputy General Manager
  • Conduct daily operational walkabouts, briefings, and handovers
  • Support departmental managers with operational guidance and problem-solving

Requirements

  • 5 years’ experience in a hotel management role
  • 3 years’ experience as a Hotel Duty Manager within: 4 or 5-star luxury hotels, Boutique hotels, Luxury game lodges
  • Proven experience working across all hotel departments
  • Strong leadership, decision-making, and problem-solving skills
  • Excellent communication skills with the ability to engage at all levels
  • Computer literate with experience in hotel systems and operational reporting

Qualifications

  • Matric or equivalent qualification
  • Relevant hospitality qualification (Degree or Diploma)

Salary & Benefits

[Salary information not specified in original description] [No benefits information provided]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Travel/Tourism Jobs in South Africa

The travel and tourism industry in South Africa is generally a vibrant sector, with many opportunities available to those interested in working in this field. Typically, the industry is driven by the country’s rich cultural heritage, stunning natural beauty, and well-established tourist infrastructure. As a result, there are often a wide range of job opportunities available, from entry-level positions to more senior roles.

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When it comes to salary expectations for travel and tourism professionals in South Africa, broad ranges can be expected. Typically, salaries vary widely depending on factors such as experience, company size, and industry sector. For example, entry-level roles may start around R200 000 – R350 000 per annum, while more senior positions can command salaries of up to R800 000 – R1 200 000 per annum or more. However, it’s essential to note that these are general estimates and actual salaries can vary significantly depending on individual circumstances.

Common skills for travel and tourism professionals in South Africa include excellent communication and interpersonal skills, as well as the ability to work well under pressure. Other essential skills typically include proficiency in one or more languages (with English being a common requirement), knowledge of local customs and culture, and experience with customer service or hospitality management. In some roles, technical skills such as data analysis, marketing, or IT may also be required.

The travel and tourism industry in South Africa is commonly employed across various sectors, including financial services, technology, manufacturing, and natural resources. Many companies in these industries have large tourism arms or partner with local tour operators to provide their clients with experiential travel options. Other common employers include government agencies responsible for promoting tourism development.

For those looking to develop a career in the travel and tourism industry, there are many opportunities available. Typically, entry-level positions can serve as a springboard for more senior roles, while specialized training or certifications can help professionals advance their careers. With experience, professionals may be able to move into management or leadership positions, or even establish themselves as entrepreneurs or consultants. Overall, the travel and tourism industry in South Africa offers a range of career paths and opportunities for those who are passionate about working with people and providing exceptional customer experiences.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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