Job Description
About the Role
Hire Resolve, a provider of managed IT services, VoIP telephony, and security solutions, is seeking a Project Coordinator to provide essential administrative and operational support for technical projects. This role bridges the gap between clients, technicians, and internal teams, focusing on efficient scheduling, resource allocation, and meticulous documentation to deliver projects on time and within scope.
Key Responsibilities
- Schedule project timelines, tasks, and technician allocations.
- Monitor progress, identifying and flagging risks or delays proactively.
- Facilitate smooth project handovers from Sales to Technical teams.
- Support the simultaneous management of multiple active projects.
- Serve as the primary point of contact for clients regarding scheduling and access.
- Coordinate effectively with technicians, suppliers, and internal departments.
- Escalate critical issues to the Finance or Operations Managers as needed.
- Maintain accurate project files, job cards, and handover documentation.
- Update and manage data within ZOHO CRM.
- Prepare regular project status and completion reports.
- Coordinate equipment deliveries and track project-specific stock/materials.
- Monitor project costs against initial quotes.
- Verify timesheets and job cards to ensure invoicing readiness and process compliance.
- Deliver a professional service experience throughout the project lifecycle.
- Resolve queries and gather post-installation feedback.
Requirements
- Education: Matric (Required); Diploma in Project or Office Administration (Advantageous).
- Experience: 23 years in office coordination or project support.
- Sector Knowledge: Experience in IT, technical services, or sales environments is highly preferred.
- Technical: Proficient in MS Office (Excel) and CRM systems (ZOHO preferred).
- Soft Skills: Exceptional organizational skills with high attention to detail.
- Communication: Strong verbal and written communication skills.
- Adaptability: Proven ability to manage deadlines and work under pressure.
Salary & Benefits
Competitive salary based on experience (salary can potentially be more based on experience/skills)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Administration/PA/Secretary Jobs in Western Cape
In the Western Cape, Other Administration, PA, and Secretary positions are in high demand across various industries. Typically, these roles involve providing administrative support to professionals and executives, managing day-to-day operations, and maintaining accurate records. Generally, this field is considered a vital component of any organization, ensuring seamless day-to-day functioning.
Salaries for Other Administration, PA, and Secretary roles can vary greatly depending on factors like experience, company size, and industry sector. Broadly speaking, salaries typically fall within the range of R400 000 to R800 000 per annum, with a common band being between R500 000 and R600 000. However, it’s essential to note that these figures are approximate and can fluctuate based on individual circumstances.
Common skills for this type of role include administrative software proficiency (e.g., Microsoft Office), excellent communication and interpersonal skills, organisational and time management abilities, and the capacity to maintain confidentiality. Other valuable skills include data entry, record-keeping, and basic bookkeeping.
Many industries in Western Cape employ these roles, particularly in sectors like financial services, technology, manufacturing, and healthcare. In the financial services sector, for example, you may find administrative assistants supporting senior executives or managing client records. Similarly, in the technology industry, PA’s are often responsible for coordinating meetings, scheduling appointments, and preparing materials for presentations.
Career development opportunities for those in Other Administration, PA, and Secretary roles can vary depending on individual interests and goals. Typically, experience can lead to progression into more senior administrative positions or even specialist roles like office manager or operations coordinator. Some may choose to pursue further education or training to advance their skills or transition into related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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