| Date | 2024-11-24 |
|---|---|
| Job Title | Inbound Travel Consultant- Jhb North Or Cape Town (Office Based) |
| Employer | Professional Career Services More Information |
| Salary | 0 |
| Category | It Computer |
| Location |
South Africa / South Africa |
Job Summary
Employer Description
Our client is in the Tourism industry.
Job Description
Be responsible for providing full travel services to the market both locally and internationally, relating to reservations for Company properties including 3rd party properties and services – to secure business and promote future business and growth for the Company. Responsible for providing an efficient and personalised reservations and sales service.
Key
Responsibilities:
- Responding to trade enquiries efficiently and timeously.
- Communication with clients, offering quick turnaround times and a professional service.
- Responding to all product queries or concerns relating to bookings.
- Providing availability and costs/quotes for bookings.
- Making reservations using Tour Plan
- Managing booking status throughout the reservation process – quote, cancelled, provisional, confirmed and invoiced.
- Obtaining and capturing guest CRM and booking information onto TourPlan for camps.
- Liaising with Product Management to ensure best possible services to the guests – in respect of guest information and requirements
- Providing lodge information and relating documentation to clients where appropriate – WETU itineraries/pre-tour & departure information.
- Managing yield to ensure that we maximise occupancy and the rate achieved.
- Convert sales by offering excellent response times, providing alternative dates/products, offering approved discounts where budget is a constraint.
- Gain knowledge of the Company so you can add value to our clients.
- Standby and back-up duty as and when required (emergency services)
Qualifications
Senior certificate.
Tertiary certificate in travel related field desirable.
Skills
- 3-5 years relevant experience in a similar environment
- Tourplan
- WETU
Salary / Package
Negotiable on experience
Benefits
Provident Fund.
Inbound Travel Consultant- Jhb North Or Cape Town (Office Based) position available in South Africa, South Africa. This job position was posted by Professional Career Services. The job has been posted as a premium ad on 2024-11-24 at 15:05:02 in the It Computer category
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