South Africa: INTERNAL TELESALES REPRESENTATIVE (SHIP SUPPLY) posted by Indian Ocean Export Company

JOIN OUR SALES TEAM BE THE VOICE BEHIND EVERY GREAT ORDER

Are you passionate about sales, service, and the fast-paced HORECA environment? Apex seeks a driven and energetic Internal Telesales Representative to join their team and grow their footprint in Ship supply. This is your chance to take ownership of a portfolio of clients, build lasting relationships, and contribute directly to the success of a leading beverage and foodservice supplier.

Key Responsibilities:

Proactive Customer Engagement

• Make outbound calls to existing and potential ship supply clients to promote our full range of products and services.
• Understand client needs and recommend tailored solutions.
• Build and maintain long-term relationships through regular follow-ups and service excellence.

Sales & Revenue Growth

• Consistently meet and exceed monthly sales targets set by the Sales Manager.
• Present persuasive sales pitches to convert leads and grow customer accounts.

Order Processing & Coordination

• Accurately capture orders and handle all related documentation.
• Liaise with the Operations and Logistics teams to ensure on-time, complete deliveries.
• Offer product substitutions where necessary and manage any redelivery needs proactively.

Customer Support

• Respond to client queries and issues promptly and professionally.
• Serve as the key contact between the client and internal teams to resolve problems quickly.

Market Feedback

• Keep up to date with industry trends and competitor activity.
• Provide the Sales Manager with valuable feedback from the market.

What Were Looking For

• Proven experience in telesales, internal sales, or call centre roles (preferably in FMCG, hospitality, or foodservice).
• Strong communication and negotiation skills.
• Ability to work independently and hit targets in a fast-paced environment.
• A team player with excellent time management and attention to detail.
• Tech-savvy with experience using sales/order processing systems.
• Knowledge of the yachting, ship supply industry is a strong advantage.

Why Join Us?

• Competitive basic salary plus incentives
• Dynamic, supportive team culture
• Opportunity to work with top brands in the industry
• Growth and training opportunities

Ready to bring your sales talent to the table?

Apply now by sending your CV to *****@*****.co.za with Internal Telesales Ship Supply in the subject line.