South Africa: IT Support posted by Greys Recruitment
Job Description
- Matric and valid driver’s license
- A+ and N+ certifications
- Fluent in English
- Proficiency in Microsoft Teams
- Prior experience in ICT support
- Strong communication and interpersonal skills
- Familiarity with SIEM, vulnerability scanning, SOC operations
Key responsibility
- Provide first line technical support via phone, email and in person
- Install, configure and maintain desktops, laptops, printers and peripherals
- Troubleshoot and resolve issues with operating systems, applications and networking
- Log, track and update all support requests in the helpdesk system
- Escalade unresolved issues to 2nd/3rd line support or vendors when required
- Perform routine system checks, updates and preventative maintenance
How to apply:
- Follow the link to our jobseeker’s page www.********.co.za
- Search for the job title
- Click apply to submit your cv
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