South Africa: IT Support posted by Greys Recruitment

• Matric and valid driver’s license
• A+ and N+ certifications
• Fluent in English
• Proficiency in Microsoft Teams
• Prior experience in ICT support
• Strong communication and interpersonal skills
• Familiarity with SIEM, vulnerability scanning, SOC operations

Key responsibility

• Provide first line technical support via phone, email and in person
• Install, configure and maintain desktops, laptops, printers and peripherals
• Troubleshoot and resolve issues with operating systems, applications and networking
• Log, track and update all support requests in the helpdesk system
• Escalade unresolved issues to 2nd/3rd line support or vendors when required
• Perform routine system checks, updates and preventative maintenance

How to apply: 

1. Follow the link to our jobseeker’s page www.********.co.za
2. Search for the job title
3. Click apply to submit your cv