Junior Debtors Clerk – Goodwood
Posted on 2025-03-28
| Salary | Monthly Salary |
|---|---|
| Category | Accounting Finance |
| Location | ZA / South Africa |
Job Summary
Responsibilities:
Contact customers via phone, email, and SMS regarding missed payments. Keep a detailed record of customer interactions, payment commitments, and responses. Follow up on outstanding payments and update relevant systems accordingly. Work with customers to establish and manage payment plans based on their financial situations. Monitor customer accounts and escalate unresolved cases. Invoicing customers based on information given Adding new contracts and removing cancelled contract to/from our CRM and other systems Monthly
Responsibilities:
Maintain an up-to-date log of customers in arrears and those on payment plans. Ensure proper documentation of agreements made with customers regarding payments. Assist in preparing reports on overdue accounts for management. Collections & Repossessions: Identify and escalate accounts that require vehicle repossession. Work closely with the collections team to coordinate repossessions. Liaise with customers regarding the repossession process and attempt to recover outstanding balances before handover. Requirements & Qualifications Minimum of 1-2 years experience in a similar role or an administration role Strong communication and negotiation skills. Ability to handle difficult customer situations professionally and empathetically. Basic knowledge of Excel and Google Sheets. Ability to work independently and within a team. Strong problem-solving skills and attention to detail. Benefits Competitive salary based on experience. Growth opportunities within the company. Supportive and dynamic work environment.
Junior Debtors Clerk – Goodwood position available in ZA, South Africa. This job position was posted by . The job has been posted on 2025-03-28 in the Accounting Finance category
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