Job Description
Guiding & Guest Experience
- Conduct professional game drives and safari activities in a Big 5 environment.
- Ensure guest safety at all times in an unfenced wilderness setting.
- Provide informative interpretation of wildlife, ecology, tracking, and conservation topics.
- Adapt guiding style to suit guest interests, expectations, and experience levels.
- Deliver warm, professional, and memorable guest interactions.
Conservation & Ethical Guiding
- Adhere strictly to reserve rules, wildlife viewing protocols, and conservation guidelines.
- Promote responsible tourism and environmental awareness.
- Ensure ethical behaviour around wildlife and habitats at all times.
- Support conservation initiatives and data collection where required.
Safety, Protocols & Compliance
- Ensure all safari activities are conducted according to lodge SOPs and reserve regulations.
- Maintain clear and professional radio communication.
- Conduct pre-drive vehicle checks and ensure equipment is in safe working order.
- Respond appropriately to emergencies, incidents, or wildlife-related risks.
Operational Responsibilities
- Care for and maintain guiding vehicles, equipment, radios, and guest amenities.
- Participate in daily briefings, sightings updates, and debriefings.
- Assist with special activities such as bush walks, photographic safaris, or night drives (where qualified).
Teamwork & Professional Conduct
- Work collaboratively with trackers, fellow guides, and lodge departments.
- Maintain professional appearance and conduct in line with lodge standards.
- Act as an ambassador for the lodge’s brand, values, and conservation ethos.
REQUIRED QUALIFICATIONS & EXPERIENCE
- FGASA Field Guide qualification (minimum Level 1; Level 2 advantageous).
- Valid PDP and driver’s licence.
- First Aid Level 1 (minimum).
- Experience guiding in a Big 5 reserve (preferred).
- Clear criminal record.
· Strong wildlife and ecological knowledge
· Safe driving and off-road guiding skills
· Excellent communication and storytelling ability
· High level of guest service awareness
· Strong conservation and ethical mindset
· Ability to remain calm and professional under pressure
· Remote Big 5 lodge environment
· Flexible working hours including early mornings, weekends, and public holidays
· Outdoor work in varying weather conditions
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