Job Description
About the Role
We are seeking an enthusiastic and proactive Junior Restaurant Manager to join our growing hospitality team in Constantia Nek, Cape Town. As a key member of our upmarket restaurant, you will be responsible for delivering outstanding guest experiences and advancing your restaurant management career.
Key Responsibilities
- Assist in the daily running of the restaurant, ensuring smooth operations and exceptional guest service.
- Monitor all service areas, coordinate with kitchen and bar teams, and address operational issues during shifts.
- Act as a key contact for staff and guests, maintaining the restaurant’s reputation for efficiency and hospitality.
- Work closely with senior management to deliver high standards, participating in strategy meetings, sharing feedback, and implementing new procedures.
- Lead and motivate front-of-house staff, fostering a positive work environment by encouraging teamwork, providing feedback, and recognising outstanding performance.
- Supervise service and oversee the guest journey at every touchpoint, ensuring staff adhere to protocols and presentation standards.
- Manage reservations and ensure efficient table allocation, monitoring booking systems, optimising floor plans, and communicating wait times.
- Resolve guest queries and handle complaints professionally, listening actively, empathising, and taking swift action to provide solutions.
- Support staff training, development, scheduling, and rostering, organising induction sessions, delivering workshops, and maintaining up-to-date records.
Requirements
- Minimum 2 years’ experience in a similar Junior Restaurant Manager role within an upmarket hospitality setting.
- Excellent communication skills.
- Strong attention to detail.
- Hands-on management approach.
- Familiarity with POS systems.
- Basic stock control experience.
- Solid understanding of food safety and hygiene standards.
Qualifications
None mentioned.
Salary & Benefits
Salary: R14 000 per month.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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