South Africa: Office & UK Lettings Coordinator posted by Greys Recruitment
Posted on 2025-07-27 00:00:00
| Employer | Greys Recruitment |
|---|---|
| Category | Retail Assistant |
| Location | South Africa / South Africa |
Job Summary
Location:
Cape TownTimes:
- Monday to Friday 9am – 6pm SAST (when we’re on BST),
- 10am-7pm SAST (when we’re on GMT)
- 1 in 3 Saturdays 9.30am to 5pm SAST (additional pay)
Requirements:
- UK Lettings experience is a MUST
- Office-based work in CPT
- Ability to work UK based hours
- Excellent communication skills
- Unwavering attention to detail
- Focused on customer experience
- Ability to respond quickly to urgent requests
- Proven time management and prioritising skills; being able to balance many different demands and priorities at once
- Positive attitude
- Calm and unflappable approach
- Able to work with people at all levels and provide upward feedback
About:
Lettings Administration
- Full administrative support for the Lettings Director, who is UK-based
- Quality control of all administrative processes across the Lettings team
- Prepare accurate correspondence for valuations, offers, instructions, and move-ins when necessary
- Create and manage marketing materials for new and existing properties
- Maintain the company database at all times
- Liaise with contractors and suppliers, and process invoices
- Property Management Cover
Tenancy Management
- Responsible for the renewal process for a portfolio of properties. This includes liaising with the Lettings Director regarding the current lettings market, negotiating with landlords and tenants, and administering the correct legal documentation.
- Ensuring all necessary compliance documentation for a tenancy remains valid at renewal.
- Keeping the relevant Lettings Director updated regarding renewals regularly.
- Responsible for accepting and processing notices from tenants, informing the landlord and initiating the end of tenancy process.
- Serving necessary notices to end tenancies, including Section 21 notices
- Oversee the checkout arrangements and deposit releases for non-managed properties
- Monthly reporting on renewals and ends of tenancies
- Assisting with any queries from landlords or tenants arising during the tenancy and any queries from the Lettings Team, Property Management and Lettings Accounts
Office Coordination
- Oversee the day-to-day running of the Offices both in the UK and SA
- Be a go-to person for general support across the business, assisting with admin and logistics where needed
- Manage office supplies, meeting rooms, and contractor visits
- Answering and directing telephone calls
Salary:
Market-related salary
UK Bank Holidays, Holiday accrual scheme and medical aid contribution
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