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South Africa: Operations Manager posted by Wild Dreams Hospitality

South Africa: Operations Manager posted by Wild Dreams Hospitality

Posted on 2025-07-27 00:00:00

Job Summary

The ideal candidate will bring strong leadership, operational excellence, and a deep understanding of luxury safari hospitality, with an emphasis on sustainability, guest experience, and high-performance team management.

Candidate Responsibilities:

  • Lead and manage daily operations across all departments, including front office, housekeeping, maintenance, food & beverage, and activities
  • Maintain and elevate guest experience to 5-star luxury standards, ensuring personalized service at every touchpoint
  • Recruit, train, and mentor lodge staff to promote a high-performance culture with a strong emphasis on local community engagement
  • Drive cost-effective and efficient operational systems while maintaining exceptional quality
  • Collaborate closely with head office on reporting, forecasting, and compliance with internal procedures and standards
  • Oversee health & safety practices, ensuring full adherence to environmental and guest security regulations
  • Ensure all procurement and inventory processes are conducted according to approved budgets and policies
  • Partner with the Executive Chef and activities team to ensure elevated culinary and adventure experiences
  • Uphold brand integrity through quality control, sustainability initiatives, and innovation
  • Oversee two luxury properties

Candidate Requirements:

  • Minimum 5–7 years’ experience in a senior lodge or hotel operations management role, preferably in a remote or safari environment
  • Strong understanding of the luxury safari lodge market and discerning international clientele
  • Excellent leadership, communication, and interpersonal skills
  • Proven track record in managing large, diverse teams
  • Financial acumen, including budget creation and cost control
  • Hands-on, solutions-driven approach with the ability to remain calm under pressure
  • Passion for conservation, community engagement, and responsible tourism
  • Willingness to live on-site in a remote bush location

This is a live-out position (housing allowance)

Click Go Apply to apply online!


View Job  Johannesburg: Distribution Manager posted by Goldman Tech
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