Job Description
About the Role
Our sophisticated Boutique property based in the Drakensberg (Kamberg area) is seeking an experienced Receptionist to join their team. As the first point of contact for all guests, the ideal candidate will be friendly, welcoming, patient, helpful and knowledgeable.
Key Responsibilities
- Greet all guests and assist them with check-in and check-out
- Answer any questions or concerns
- Maintain a positive attitude and friendly demeanour
- Respond to all guest questions and requests
- Manage guest bookings and reservations
- Assist with administrative and clerical tasks as needed
- Operate computer programs and multi-line phone systems
- Maintain guest records and book reservations
- Complete basic cashier and bookkeeping responsibilities
Requirements
- At least 3 years’ experience in a luxury boutique hotel / resort environment
- Hotel booking system knowledge and experience
- Able to answer emails with good wording, correct punctuation and spelling
- Keep a tidy and orderly workspace
- Able to help out in other areas of the hotel when needed
- Be prepared to work normal hours or a split shift
Qualifications
- Grade 12
Salary & Benefits
R15k per month with a main meal served daily. Accommodation (self-contained flat) Water and electricity.
Cycles
3 weeks on / 1 week off
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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