Job Description
Previous experience within the veterinary industry would be highly advantageous but is not essential.
Key Responsibilities:
- Open the clinic, welcome clients and pets, provide updates on hospitalized pets, and maintain a clean, tidy reception.
- Answer calls, schedule consultations, and take accurate messages for staff.
- Process payments (credit card, Zapper, cash), assist with product sales, and complete end-of-shift cashing up.
- Restock shelves, manage orders and deliveries, register microchips, validate vouchers and promotional packs, and send vaccination reminders.
- Assist with insurance claims, lab samples, and follow-ups; hand over dispensed medication (excluding scheduled meds).
- Perform additional tasks as requested by management in the clinic environment.
Requirements:
- Previous reception or administrative experience
- Previous veterinary industry experience (highly advantageous)
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Computer literate and comfortable using administrative systems
- Ability to multitask and remain calm in a busy environment
- A genuine love for animals and compassion for pet owners
Working Hours:
- Monday – Friday: 07:45 – 13:00
- Saturdays: 07:45 – 12:30
- Required to work 2 Saturdays per month (alternating with full-day receptionist)
Remuneration:
R9,500 – R10,500 monthly
**Only Shortlisted candidates will be contacted**
About Client Services/Sales Support Jobs in South Africa
In the Client Services/Sales Support field in South Africa, job seekers can expect to find a dynamic and fast-paced work environment. Generally, this industry is characterized by a high level of competition for talent, with many organizations seeking skilled professionals to provide excellent customer service and support sales efforts.
Typically, salary ranges for Client Services/Sales Support roles in South Africa are broad and can vary greatly depending on factors such as experience, company size, and industry sector. While it’s common for entry-level positions to start at around R250 000 – R350 000 per annum, more senior roles may command salaries ranging from R500 000 – R1 000 000 per annum. However, please note that these are general estimates and actual salaries can differ significantly depending on individual circumstances.
Common skills required for Client Services/Sales Support roles include excellent communication and interpersonal skills, ability to work in a team environment, proficiency in Microsoft Office applications, strong organisational and time management skills, and attention to detail. Additionally, many successful candidates possess experience with CRM software, sales tools, or other relevant technologies. While not essential, having a degree in Marketing, Business Studies, or a related field can be beneficial for career progression.
This industry is commonly found in various sectors, including financial services, technology, manufacturing, and retail. Financial institutions often require Client Services professionals to provide support to clients and manage sales efforts, while technology companies may employ these roles to assist with customer onboarding and support. Manufacturing firms also rely on Client Services teams to develop and maintain relationships with customers.
For those interested in pursuing a career in Client Services/Sales Support, there are numerous opportunities for development and growth. Typically, professionals in this field can progress into senior roles such as sales team leader or account manager, or move into more technical positions like CRM specialist or business analyst. With experience and training, it’s common to see careers advancing to leadership positions or specialising in specific areas of expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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