Job Description
About the Role
As a Receptionist at Greys Recruitment, you will be the first point of contact for clients and candidates alike, providing a professional and welcoming front office experience. You will also play a critical role in sourcing temporary candidates, maintaining databases, and ensuring compliance with company rules and regulations.
Key Responsibilities
- Ensuring a professional and welcoming front office reception experience.
- Answering all switchboard calls in a professional manner, transferring calls and taking and communicating messages.
- Handling candidate registrations, queries and complaints from clients and candidates (both telephonic and walk-in) under supervision of Branch Manager and / or General Manager.
- Sourcing temporary candidates according to the Company Recruitment and Vetting Procedure – ensure suitable qualified candidates available for assignment on short notice.
- Maintaining active database of pool of candidates available for various positions.
- Placing adverts on the various websites and newspapers if required.
- Meeting and interviewing candidates in order to process, verify, and maintain documentation relating to employment history and skills, certificates obtained and personal particulars etc.
- Screening and processing of candidates’ applications in order to evaluate qualifications or eligibility of applicants according to the Company Vetting Procedure.
- Ensuring candidates have completed all registration forms and brought all necessary documentation and update the database.
- Briefing Assignees/Candidates so that they are ready to go out on assignments when the need arises.
- Conducting candidate reference checks and criminal record checks.
- Typing CV’s as required
- Providing exceptional service to clients and high caliber staff.
- Keeping assignee files updated with relevant documentation.
- Preparing and submitting Take-on Documentation to Payroll.
Requirements
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy and typing skills
- Ability to maintain confidentiality and handle sensitive information
- High school diploma or equivalent required
Qualifications
- None specified
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in South Africa
In the Client Services/Sales Support field in South Africa, job seekers can expect to find a dynamic and fast-paced work environment. Generally, this industry is characterized by a high level of competition for talent, with many organizations seeking skilled professionals to provide excellent customer service and support sales efforts.
Typically, salary ranges for Client Services/Sales Support roles in South Africa are broad and can vary greatly depending on factors such as experience, company size, and industry sector. While it’s common for entry-level positions to start at around R250 000 – R350 000 per annum, more senior roles may command salaries ranging from R500 000 – R1 000 000 per annum. However, please note that these are general estimates and actual salaries can differ significantly depending on individual circumstances.
Common skills required for Client Services/Sales Support roles include excellent communication and interpersonal skills, ability to work in a team environment, proficiency in Microsoft Office applications, strong organisational and time management skills, and attention to detail. Additionally, many successful candidates possess experience with CRM software, sales tools, or other relevant technologies. While not essential, having a degree in Marketing, Business Studies, or a related field can be beneficial for career progression.
This industry is commonly found in various sectors, including financial services, technology, manufacturing, and retail. Financial institutions often require Client Services professionals to provide support to clients and manage sales efforts, while technology companies may employ these roles to assist with customer onboarding and support. Manufacturing firms also rely on Client Services teams to develop and maintain relationships with customers.
For those interested in pursuing a career in Client Services/Sales Support, there are numerous opportunities for development and growth. Typically, professionals in this field can progress into senior roles such as sales team leader or account manager, or move into more technical positions like CRM specialist or business analyst. With experience and training, it’s common to see careers advancing to leadership positions or specialising in specific areas of expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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