Job Description
About the Role
Kendrick Recruitment is pleased to present a unique opportunity for an experienced Reservationist to join our esteemed client, a luxury safari camp based in Zambia. Our client is seeking a detail-oriented and service-driven individual with a strong background in luxury travel or lodge reservations to manage their reservation operations.
Key Responsibilities
- Manage and process all reservation enquiries, bookings, amendments, and cancellations
- Liaise with agents, tour operators, and internal lodge teams to ensure accurate booking details
- Maintain up-to-date reservation systems, rate structures, and availability
- Prepare confirmations, itineraries, and guest information accurately and timeously
- Ensure all special requests and guest preferences are communicated clearly to operations
Requirements
- Previous experience in reservations within a luxury lodge, safari camp, or travel environment
- Strong administrative and organisational skills with high attention to detail
- Excellent written and verbal communication skills
- Ability to work under pressure and manage multiple bookings simultaneously
- Proficiency in reservation systems and Microsoft Office
Qualifications
- Bachelor’s degree (not specified)
Salary & Benefits
R24,000 – R30,000 (Negotiable DOE)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel / tourism Jobs in ZA
The travel and tourism industry in South Africa is typically a dynamic and fast-paced field, with a high demand for skilled professionals to cater to the growing number of domestic and international tourists visiting the country. This includes roles such as hotel management, hospitality operations, tour guiding, travel agency management, and more.
Salaries in the travel and tourism industry in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may start within a broad range of R150 000 to R250 000 per annum, while senior roles or those in larger companies may command salaries ranging from R400 000 to over R1 million per annum. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances and industry standards.
Common skills required for careers in the travel and tourism industry in South Africa include excellent communication and interpersonal skills, a strong understanding of the local culture and tourism infrastructure, proficiency in multiple languages (such as English, Afrikaans, isiZulu, or isiXhosa), and experience with customer service, event management, and marketing. Typically, a degree or diploma in hospitality, tourism, or a related field is also required for many entry-level positions.
The industry sectors that commonly employ travel and tourism professionals include the financial services sector, technology industry, manufacturing sector, and more. Tourist infrastructure development projects are also creating new job opportunities across various sectors.
Career progression paths for those entering the travel and tourism industry in South Africa may include training and certifications in specialized areas such as hotel management, tour guiding, or travel agency operations. Typically, career advancement opportunities can be found through promotions within existing companies, networking events, and seeking mentorship from experienced professionals. Additionally, many travel and tourism companies invest in staff development programs to enhance skills and knowledge, providing opportunities for employees to take on new challenges and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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