South Africa: Reservations Manager posted by Cedar Wood Recruitment

Our client, a luxury lodge and spa based in Magaliesburg is now looking for a Reservations manager to join their team Need PMS Systems experience. Able to work on Apex, Pluspoint & ESP Salary negotiable around R30 000-R 34 000 for the right candidate Live out preferably but can look at Live in if need be (Single Accommodation) Key Responsibilities 1. Manage Reservations: Oversee all aspects of the reservation process, including handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. 2. Team Leadership: Lead and train the reservation team, providing guidance and support to ensure high performance and excellent customer service. 3. Revenue Management: Develop and implement strategies to maximize room revenue and occupancy levels, including pricing strategies and inventory management. 4. Collaboration: Work closely with other departments such as front office, sales, and marketing to ensure a seamless guest experience from booking to check-out. 5. Data Analysis: Analyze reservation trends and market demand data to forecast occupancy levels and identify opportunities for revenue growth. 6. System Management: Evaluate and implement reservation management systems and tools to streamline processes and enhance the guest booking experience. 7. Reporting: Generate reports related to reservation performance, revenue metrics, and market trends, providing insights for strategic planning Apply by sending your full updated cv and references to admin1@Apply Below