Job Description
About the Role
We are seeking an ambitious and hardworking Rooms Division Manager to join our client’s 5* luxury wine estate in Stellenbosch/Brackenfell area. The successful candidate will be responsible for leading the overall management and performance of the Rooms Division, ensuring seamless delivery of exceptional guest experiences while maximizing room revenue and maintaining operational efficiency.
Key Responsibilities
- Oversee the daily operations of Front Office, Housekeeping, Guest Relations, and Night Audit departments.
- Ensure smooth and efficient operations across all Rooms Division functions to deliver exceptional guest service and operational excellence.
- Lead, mentor, and develop departmental teams to maintain high levels of engagement, accountability, and service standards.
- Foster a culture of care, teamwork, and service excellence across the department.
- Actively monitor guest satisfaction through feedback platforms, direct engagement, and service recovery processes.
- Conduct regular arrival room inspections and turndown audits to ensure the highest standards of presentation and guest readiness.
Requirements
- Grade 12 A Diploma or Degree in Hospitality Management or a related field
- At least 4–7 years in hospitality operations, with significant experience in front office and housekeeping roles, including previous supervisory or management experience.
- Proficiency in PMS (Property Management Systems) Opera, and experience with Revenue Management software
Qualifications
- None specified
Salary & Benefits
- Competitive salary to be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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