Job Description
Coastal Hardware located in Grand Baie, Mauritius is seeking a Sales Manager to join their growing team to promote products and brands.
The Sales Manager is responsible for the duties and responsibilities below but not limited to;
- Develop customer base by introducing all products and brands through decking and thatching contractors, general contractors, building contractors, homeowners, specifiers, Architects, designers, property managers, multi-family builders, Lodges, resorts, dealers, and renovators.
- Follow-up with customers to advance them through the sales process.
- Research and prospect for potential new customers.
- Develop an in-depth understanding of our products and systems (technical and application).
- Actively make appointments and ensure customer engagements.
- Utilize specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges.
- Accurately quantify materials and generate sales quotations timeously.
- Provides material take offs, estimates and pricing for various requirements and building projects.
- Handle incoming phone calls, e-mails from customers, and provides requested information quickly and efficiently.
- Investigate customer complaints or concerns.
- Attend induction and training as required.
- Respond promptly to all leads.
- Properly qualify and convert into viable opportunities.
- Stay abreast of all technical data pertaining to industry products, material, and equipment.
- Attend relevant trade shows, meetings, seminars, and conferences as required.
- Foster an environment of open communication.
- Coordinate projects anticipate customer needs, planning, ordering, and issue resolution.
- Provide weekly feedback report and activity list to in-country Dealer.
General Duties:
- Follow all companies policies and procedures.
- Perform any other tasks as requested by management.
Package & Remuneration
- The position will pay a market related salary dependent on experience.
Minimum Requirements
- 4-years+ experience Technical sales within the building and construction industry.
- Strong numerical ability.
- Drivers license, and willingness to drive to client sites across Mauritius
- Higher School Certificate (HSC).
Behavioral Fit
- Willingness to learn by developing a working knowledge of company products, procedures, systems, and practices, willingness to grow with the company.
- Detail oriented.
- A proactive attitude. Maintain a high work ethic with a can-do attitude, makes a difference.
- Effective communication skills for client interaction and team coordination.
- Technical understanding and experience in the building and construction industry.
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