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South Africa: SALES MANAGER posted by Indian Ocean Export Company

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Job Description

Coastal Hardware located in Grand Baie, Mauritius is seeking a Sales Manager to join their growing team to promote products and brands.

The Sales Manager is responsible for the duties and responsibilities below but not limited to;

  • Develop customer base by introducing all products and brands through decking and thatching contractors, general contractors, building contractors, homeowners, specifiers, Architects, designers, property managers, multi-family builders, Lodges, resorts, dealers, and renovators.
  • Follow-up with customers to advance them through the sales process.
  • Research and prospect for potential new customers.
  • Develop an in-depth understanding of our products and systems (technical and application).
  • Actively make appointments and ensure customer engagements.
  • Utilize specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges.
  • Accurately quantify materials and generate sales quotations timeously.
  • Provides material take offs, estimates and pricing for various requirements and building projects.
  • Handle incoming phone calls, e-mails from customers, and provides requested information quickly and efficiently.
  • Investigate customer complaints or concerns.
  • Attend induction and training as required.
  • Respond promptly to all leads.
  • Properly qualify and convert into viable opportunities.
  • Stay abreast of all technical data pertaining to industry products, material, and equipment.
  • Attend relevant trade shows, meetings, seminars, and conferences as required.
  • Foster an environment of open communication.
  • Coordinate projects anticipate customer needs, planning, ordering, and issue resolution.
  • Provide weekly feedback report and activity list to in-country Dealer.
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General Duties:

  • Follow all companies policies and procedures.
  • Perform any other tasks as requested by management.

Package & Remuneration

  • The position will pay a market related salary dependent on experience.

Minimum Requirements

  • 4-years+ experience Technical sales within the building and construction industry.
  • Strong numerical ability.
  • Drivers license, and willingness to drive to client sites across Mauritius
  • Higher School Certificate (HSC).

Behavioral Fit

  • Willingness to learn by developing a working knowledge of company products, procedures, systems, and practices, willingness to grow with the company.
  • Detail oriented.
  • A proactive attitude. Maintain a high work ethic with a can-do attitude, makes a difference.
  • Effective communication skills for client interaction and team coordination.
  • Technical understanding and experience in the building and construction industry.



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