Description VACANCY: Tourism Operations Manager & Tourism Field Supervisor Couple required in Mozambique. $5000-$5500 Position Title: Tourism Operations Manager Duration: Fixed-term contract (1 year, with strong likelihood of extension to 3 years subject to performance and funding) Reporting to: Head of Operations and Development Location: Remote wilderness national park (full-time on-site accommodation provided) ROLE OVERVIEW Tourism within the park is in an exciting early-development phase. Current offerings include basic self-catering accommodations, campsites, and plans for small-scale mobile camps — with no high-end lodges in place. The setting is truly remote, tranquil, and off the mainstream tourism circuit, offering an authentic wilderness experience. We are seeking a highly experienced Tourism Operations Manager (ideally suited to a couple, with both partners holding relevant qualifications and experience) to join the park management team. You will play a pivotal role in strengthening current operations, elevating the visitor experience, developing new tourism products, and building a professional tourism culture in close collaboration with the national conservation authority. This is a hands-on, full-time position based entirely within the park, supported by project funding. JOB PURPOSE Lead and support day-to-day tourism operations in a remote bush environment, while driving improvements to guest experience, developing future products, training and mentoring local staff, and ensuring alignment with conservation goals. The role demands broad expertise in remote hospitality operations, strong training/mentoring abilities, and a passion for sustainable, low-impact tourism. Portuguese language proficiency is highly desirable. KEY RESPONSIBILITIES Operations & Guest Experience Manage the full reservations cycle (enquiries, bookings, confirmations, invoicing, payments) for campsites and mobile camps; maintain accurate occupancy records and integrate data into monitoring systems. Curate and enhance the overall visitor journey: welcome guests, deliver safety briefings, coordinate activities, and contribute to the creation of new authentic tourism products. Oversee food & beverage operations: design and supervise simple, high-quality bush-appropriate menus; train kitchen staff; ensure hygiene compliance; manage procurement, storage, and inventory. Maintain high standards in housekeeping and maintenance across guest accommodations, communal areas, and facilities; develop preventive schedules and address repairs promptly. Staff Development & Training Recruit, train, and mentor a small team of local staff in hospitality roles (food & beverage, housekeeping, maintenance, and eventually guiding). Deliver structured training programmes covering hospitality standards, health & safety, basic language skills (English/Portuguese), and environmental awareness. Foster an inclusive, respectful workplace that values local culture, gender diversity, and professional conduct. Financial & Administrative Management Prepare and monitor annual tourism operating budgets in collaboration with head office; track revenue and expenses; identify opportunities for cost savings and income growth. Oversee cash management, procurement, stock control, and transparent financial record-keeping. Ensure full compliance with regulatory requirements, permit conditions, and organisational policies. Marketing & Stakeholder Engagement Collaborate with the organisation’s marketing team to position the park as a premier wilderness destination; assist in creating targeted materials and packages for domestic and international audiences. Develop partnerships with tour operators, travel agents, and neighbouring tourism businesses to promote combined itineraries. Host donors, researchers, media, and other stakeholders to showcase conservation successes. Conservation & Community Alignment Ensure all tourism activities minimise ecological impact and align with the park’s management plan. Coordinate visitor movements with anti-poaching and ecological monitoring teams. Support local community engagement through employment opportunities, community-based tourism initiatives, and training for guides and artisans to deliver authentic cultural experiences. CONDITIONS OF EMPLOYMENT Fully on-site role in a remote national park environment. Tented accommodation provided within the park. Flexible working hours required, including weekends, public holidays, guest arrivals, and emergency response. Employment subject to reference checks, credential verification, and adherence to the organisation’s code of conduct. MINIMUM REQUIREMENTS At least 5 years’ proven management experience in remote lodge, mobile camp, or similar hospitality operations in Africa, with direct responsibility for food & beverage, housekeeping, reservations, and administration. Demonstrated success in designing and delivering training programmes for hospitality teams, with strong mentoring and local capacity-building experience. Excellent interpersonal and communication skills; customer-focused with a direct, clear style. Strong financial and organisational abilities, including budgeting, procurement, inventory control, and reporting. High level of comfort living and working in a remote bush setting with limited infrastructure and connectivity. Genuine passion for conservation and sustainable tourism; ability to balance exceptional guest experiences with environmental protection. Fluency in English (essential); proficiency in Portuguese (strongly preferred). Valid driver’s licence and proven 4×4 driving experience in off-road conditions. First aid certification, guiding qualifications, or firefighting training advantageous. VACANCY: Tourism Field Supervisor Position Title: Tourism Field Supervisor Duration: Fixed-term contract (1 year, with strong likelihood of extension to 3 years subject to performance and funding) Reporting to: Head of Operations and Development Location: Remote wilderness national park (full-time on-site accommodation provided) ROLE OVERVIEW Tourism within the park is in an exciting early-development phase. Current offerings include basic self-catering accommodations, campsites, and plans for small-scale seasonal mobile camps — with no high-end lodges in place. The setting is truly remote, tranquil, and off the mainstream tourism circuit, offering an authentic wilderness experience. We are seeking a highly experienced Tourism Field Supervisor (ideally suited to a couple, with both partners holding relevant qualifications and experience) to join the park management team. You will work closely with the Tourism Operations Lead and the national conservation authority team to deliver exceptional guiding, host guests, manage bush logistics, and build local guiding and hospitality capacity. This is a hands-on, full-time field-based role in a pristine wilderness environment, supported by project funding. JOB PURPOSE Take full operational responsibility for guiding, guest hosting, mobile camp management, and field logistics in a remote bush setting. You will deliver high-quality, low-impact guided experiences, mentor and train local staff, maintain equipment and facilities, and ensure all activities support conservation goals and community benefits. The role requires proven field guiding expertise, strong bushcraft and logistical skills, excellent hosting abilities, and a genuine passion for training others and sustainable tourism. Proficiency in Portuguese is highly desirable. KEY RESPONSIBILITIES Guiding & Guest Experience Lead professional game drives, walking safaris, and interpretive bush excursions, delivering engaging environmental interpretation about rewilding, ecology, and community conservation initiatives. Serve as primary host during stays and activities: welcome guests, deliver safety and park briefings, accompany visitors, prepare and serve bush meals, and ensure a warm, professional experience throughout. Coordinate respectful community and cultural visits, connecting guests with local initiatives and community-based tourism opportunities. Mobile Camp & Lodge Operations Manage the procurement, transport, set-up, and daily operation of seasonal mobile camps, ensuring safe, sanitary, and comfortable conditions in a rustic environment. Oversee day-to-day management of campsites and fixed facilities; maintain inventories, equipment, and supplies; perform routine upkeep and minor repairs. Support vehicle, boat, and field equipment maintenance; conduct basic mechanical repairs to ensure operational readiness. Logistics & Technical Support Plan and execute all field logistics for tourism activities, including equipment transport, camp kitchen preparation, and resupply coordination. Assist the Tourism Operations Lead with inventory control, procurement, and supply chain management. Training & Capacity Building Mentor and train local trainee guides, drivers, and camp staff in guiding techniques, safety protocols, hospitality standards, customer service, wildlife tracking, and bush skills. Develop and implement standard operating procedures for guided activities, mobile camp operations, and safety protocols. Support basic language (English/Portuguese) and cultural awareness training to improve staff–guest communication. Conservation & Compliance Ensure all guiding, logistics, and visitor activities minimise ecological impact and fully align with the park’s management plan. Record wildlife sightings, ecological observations, and any incidents; share data with conservation and scientific teams. Promote and educate guests on responsible tourism and the park’s conservation mission. CONDITIONS OF EMPLOYMENT Fully on-site role in a remote national park environment. Tented accommodation provided within the park. Flexible working hours required, including weekends, public holidays, early mornings, and evenings to meet guest and operational needs. Employment subject to reference checks, credential verification, and adherence to the organisation’s and national authority’s codes of conduct. MINIMUM REQUIREMENTS At least 5 years’ professional experience as a field guide or safari operator in southern Africa, holding a recognised guiding qualification. Proven ability to host guests professionally and manage bush logistics, including mobile camp set-up, equipment handling, and field operations. Demonstrated success in training and mentoring junior guides, drivers, or camp staff. Strong bushcraft and practical skills: advanced 4×4 driving, navigation, wildlife tracking, first aid, and basic mechanical repairs. Excellent communication and hosting skills; fluency in English (essential), proficiency in Portuguese (strongly preferred). High level of comfort living and working in a remote bush environment with limited infrastructure and amenities. Deep passion for conservation, sustainable tourism, and community engagement. Current first aid certification, advanced guiding qualifications, or firefighting training advantageous. This is a rare opportunity to shape authentic wilderness tourism in an untouched landscape while contributing directly to conservation success, local skills development, and community benefits. If you are an experienced field guide who thrives in remote settings, loves mentoring others, and is committed to exceptional, low-impact guest experiences, we invite you to apply.
