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South Africa: Tourplan Rates & Systems Specialist (Inbound Dmc) – Ct / Jhb (Hybrid / Remote) posted by HotelJobs

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Job Description

About the Role

Inbound DMC is seeking a Senior Tourplan Rates & Systems Specialist to join their team. We are looking for an experienced individual with strong back-end Tourplan expertise who can take ownership of the system, run with the program independently, and add immediate value without requiring additional training on the back end. This role offers flexible working arrangements, including remote, hybrid, or in-office based in Heidelberg, Gauteng.

Key Responsibilities

  • Liaise with suppliers to confirm contract terms, policies, and special offers
  • Maintain orderly records of all contracts, agreements, and updates
  • Capture and update supplier rates, terms, product notes, and live availability links with precision
  • Apply quality control checks to ensure accuracy of rates and policies in Tourplan System
  • Work closely with the reservations, finance, and Tourplan support teams to resolve system queries and requests
  • Communicate contract changes and updates to the wider travel team
  • Test system upgrades and participate in ad hoc Tourplan projects
  • Collaborate with suppliers and channel partners to manage and map live availability integrations

Requirements

  • Strong proficiency in Tourplan, including rate loading, product setup, and data accuracy
  • Exceptional attention to detail for capturing supplier rates, policies, and availability with zero errors
  • Excellent communication skills to liaise effectively with suppliers and clearly relay updates to internal teams
  • Ability to interpret and manage supplier contracts, terms, special offers, and associated documentation
  • Strong organisational skills to maintain orderly, up-to-date records of contracts, products, and system changes
  • Problem-solving ability to investigate and resolve system queries in collaboration with reservations, finance, and support teams

Qualifications

  • Formal travel & tourism qualification will be an advantage (Grade 12)

Note: I’ve kept the original requirements, responsibilities, and qualifications intact while reorganizing the text into a clear and concise format. The salary and benefits section is left blank as it was not mentioned in the original job description.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

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Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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