Job Description
About the Role
Our client operates within the financial services industry, providing specialist wealth and investment advisory services. They have an established national presence and a long-standing track record in the sector. The role is based in a well-supported office environment within a growing business unit.
Key Responsibilities
- Handle daily client queries and incoming calls
- Prepare client packs for new business and annual reviews
- Maintain and update the client statement portal monthly
- Support the client compliance and review processes
- Book and coordinate client appointments
- Manage and maintain a database reflecting client engagement and product uptake
- Oversee the client onboarding and new business pipeline
- Assist with claims processes as required
- Provide general office administrative support as needed (e.g. planning client events)
- Ensure all tasks are completed accurately and timeously
Requirements
- Minimum of 2–3 years’ experience as an assistant to a financial planner, wealth manager, or broker consultant
- Matric essential; a tertiary qualification in financial services and/or regulatory exams is highly advantageous
- Proficient in Excel and knowledge of industry platforms
- Own Vehicle
- Office-based role, Monday to Friday, 8am to 4pm
Qualifications
- Matric
- Tertiary qualification in financial services (if applicable)
Salary & Benefits
R23 000 – R26 500
How to Apply
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