Stellenbosch: Documentation Controller (Logistics)

As the Documentation Controller, you will be responsible for managing end-to-end export documentation processes, ensuring compliance and accuracy across every shipment. Your duties will include: Opening shipment files on internal systems and uploading all supporting documentation Accurately capturing and maintaining consignee and shipment instructions Ensuring final file covers are received prior to vessel sailing Submitting shipping instructions to shipping lines within required deadlines Preparing, processing, and submitting export documentation including: PPECBs Phytosanitary certificates Certificates of Origin EUR 1, Form A, Cargo Dues Ensuring completed documentation is correctly uploaded and available on systems Maintaining accurate and up-to-date shipment records, including notes on costs and delays Completing additional invoice instructions, Form 7s, and related documentation within 30 days of vessel departure Liaising with clients to obtain all required documentation and provide guidance where needed Communicating with third-party service providers such as shipping lines, Customs, PPECB, Chambers, and courier partners Managing documentation exceptions, queries, and escalations efficiently Adhering strictly to documentation KPIs and service-level requirements Handling a minimum annual volume of ±600 containers (complexity dependent) Qualifications & Experience Grade 12 (Essential) Diploma in Shipping, Clearing & Freight Forwarding, Logistics, Distribution, or related field (Advantageous) Minimum 2 years experience in Freight Forwarding and Logistics Proven experience handling export documentation , preferably wine and dry cargo After-hours availability is essential Systems & Technical Skills Working knowledge of Google Workspace and Excel Experience with Inttra, Wine Online , and Customs procedures Strong ability to read, interpret, and verify shipping documentation Fast learner with the ability to adapt to new systems and processes Traits & Competencies Exceptional attention to detail and accuracy Strong organisational and time-management skills Resilient and able to perform under pressure Proactive communicator with a client-service mindset Able to manage multiple stakeholders in a dynamic, deadline-driven environment Team-oriented, with the ability to support colleagues when required Why This Opportunity? Join a reputable and established logistics operation in the export market Work in a professional, structured environment with clear KPIs and accountability Gain exposure to high-volume, complex export shipments Opportunity to grow within a specialised freight forwarding team Stable role within a fast-moving and essential industry How to Apply If you are a meticulous Documentation Controller with export experience and a passion for logistics excellence, apply now . For more opportunities within Freight Forwarding, Logistics, Supply Chain, and Operations , visit: