Stellenbosch: Front Of House Manager – Luxury Hotel | Stellenbosch | Ss posted by HotelJobs

Front of House Manager Stellenbosch Kendrick Recruitment is seeking a professional and experienced Front of House Manager to join a prestigious luxury wine estate in Stellenbosch. This is an exciting opportunity for a polished and motivated individual to lead the front-of-house team, ensuring exceptional guest experiences and seamless operations in a refined hospitality setting. Requirements: Previous experience in a similar role within a luxury hospitality or wine estate environment Strong leadership and interpersonal skills with a passion for customer service excellence Exceptional organisational and communication abilities Professional demeanour, with the ability to remain calm and composed under pressure Proficiency in administrative and financial management tasks Responsibilities: Recruit, train, supervise, and motivate front-of-house teams to maintain the highest standards of service Ensure guests receive a warm welcome and an outstanding experience from arrival to departure Oversee the day-to-day management of all public areas, including reservations, ticket sales, and concessions Coordinate with other departments, such as the kitchen and events teams, to ensure seamless operations Act as a professional liaison to resolve guest issues, manage complaints, and handle unforeseen situations with discretion and efficiency Manage administrative duties, oversee budgets, and ensure all health and safety regulations are adhered to Package: Salary: R25,000 per month (negotiable depending on experience) To apply: Please send your updated CV, reference letters, qualifications, and a recent head & shoulders photo today Please note: Due to the high volume of applications, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.