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Stellenbosch: Guest Relations Officer (Seasonal) posted by Wild Dreams Hospitality

Stellenbosch: Guest Relations Officer (Seasonal) posted by Wild Dreams Hospitality

Company
Wild Dreams Hospitality

Location
Western Cape

Job Type
Switchboard/Reception

Job Description

As a Guest Relations Officer, you will form an integral part of their daily operations, ensuring every guest journey is seamless and extraordinary from start to finish. If you have a passion for providing top-notch guest service, this is the role for you. 

Candidate requirements:

  • Must have at least 2 years’ experience in a 5* Hotel environment.
  • Must have at least 2 years’ experience in a Front Desk role.
  • Computer literate with working knowledge of Microsoft Office Word, Excel, PowerPoint and Outlook.
  • Demonstrate excellent written and verbal communication skills.
  • Proven job reliability, diligence, dedication, and attention to detail.
  • Ability to multitask with excellent time management.
  • Ability to work under pressure with strong admin skills.
  • Ability to take initiative and make judgment calls.
  • Ability to take the initiative and be a leader.
  • Must be flexible and willing to work shifts.
  • Best suited for candidates who reside in Stellenbosch or the surrounding areas
  • Own reliable transportation is essential

This is a live-out position.

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