Stellenbosch: Receptionist – Luxury Wine Estate – Stellenbosch | Lb posted by HotelJobs

? Receptionist Stellenbosch | Luxury Wine Estate | Fixed Term | Salary DOE Kendrick Recruitment is looking for a professional and personable Receptionist to join a luxury wine estate in Stellenbosch ??. This is a fantastic opportunity for someone who thrives on creating first impressions and delivering exceptional service to every guest. Key Responsibilities: * Welcome guests warmly and professionally upon arrival and departure ? * Provide information about the estate, facilities, art collections, and experiences ?? * Conduct guided estate tours for guests ?? * Operate the telephone and switchboard, directing calls appropriately * Assist with general enquiries and connect guests to relevant departments ? * Compile and update reception data and records ? * Communicate restaurant bookings and other information to departments ? * Keep management informed of guest feedback or concerns ? Requirements: * Grade 12 qualification; hospitality certificate advantageous ? * 12 years reception or front-of-house experience preferred ? * Excellent telephone etiquette and customer service skills ? * Fluent in English with strong written and oral communication ? * Team player with strong organisational skills and attention to detail * Proficient in Microsoft Word, Excel, and Outlook ? * Availability to work flexible hospitality hours, including evenings, weekends, and public holidays ? * Comfortable interacting with distinguished clientele ? * Well-presented, enthusiastic, and professional under pressure ? Package: * Salary negotiable depending on experience ? * Opportunity to work in a prestigious luxury wine estate environment ?? If youre ready to be the friendly face that sets the tone for an unforgettable guest experience, send your CV today