Job Description
We are looking for a fixed term Receptionist/Switchboard Operator to join their team. Welcoming guests to the estate, guiding guests to the various outlets & respond to general enquiries.
Main Responsibilities:
Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area;
Engage with guests providing information related to the estate, the facilities & experiences;
Conduct estate tours with guests;
Operate telephone and switchboard service for all calls;
Refer calls & provide assistance to the appropriate person depending on the nature of the call;
Maintain a register of bookings and reservations and communicate with the Security department;
Compile and update data related to the area of activity;
Complete and distribute information that needs to be communicated around the estate;
Correct and update electronic telephone directory;
Ensure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments;
Keep management informed of all concerns that guests raise;
Ensure all lost property is handed and signed over to the security manager.
Main requirements:
Grade 12, hospitality certificate will be a plus;
Preferably 1- 2 years previous reception/switchboard operator experience;
Excellent telephone etiquette and customer-service skills;
Fluent in English with excellent written & oral communication skills;
Able to work in a team;
Good computer skills (word, excel, outlook);
Strong organizational skills and attention to detail
Availability to work within Hospitality operating hours (e.g. evenings, public holidays, weekends);
Comfortable in dealing with very distinguished clientele;
Must be well-presented and have an enthusiastic personality.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Create a professional email address for job hunting - avoid nicknames or casual addresses.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Midrand: Financial Accountant – Operations (CA) (POS25291) posted by Emporium Human Capital
Financial Accountant – Operations (CA) (POS25291) Location: Midrand Salary: R 450 000 tot R 550 000 per annum Requirements: CA(SA)…
View JobMidrand: Finance Accountant CA (Reporting & Compliance) POS25289 posted by Emporium Human Capital
Finance Accountant CA (Reporting & Compliance) POS25289 Location: Midrand Salary: R 550 000 to R 650 000 per annum (depending on experience)…
View JobBrits, NW: Hospitality & Lodge Management (Commercial Manager) – POS25285 posted by Emporium Human Capital
Hospitality & Lodge Management (Commercial Manager) – POS25285 Location: Brits, North West Province Salary: R 22 500 per month We’re…
View JobCenturion: Machine Operator (with Millwright Qualification) – POS25213 posted by Emporium Human Capital
Machine Operator (with Millwright Qualification) – POS25213 Based: Centurion Salary: R10 000.00 – R15 000.00 pm Summary The Machine Operator will…
View JobCenturion: Machine Operator (with Millwright Qualification) – POS25213 posted by Emporium Human Capital
Machine Operator (with Millwright Qualification) – POS25213 Based: Centurion Salary: R10 000.00 – R15 000.00 pm Summary The Machine Operator will…
View JobGoodwood, Cape Town: Assistant Accountant with Xero Experience posted by Emporium Human Capital
Assistant Accountant with Xero Experience (POS25292) Location: Goodwood (Cape Town) Salary: R 20 000 per month Requirements: Accounting Certificate, Diploma,…
View Job
Browse Employers
Job Alerts