Stellenbosch: Reservations & Revenue Manager – Luxury Wine Estate – Stellenbosch | Lb posted by HotelJobs

?? Reservations & Revenue Manager Wanted Luxury Wine Estate in Stellenbosch! ?

Kendrick Recruitment is looking for an organised and driven Reservations & Revenue Manager to join a prestigious luxury wine estate in Stellenbosch. If you have a flair for creating flawless guest experiences, love leading a team, and know how to maximise revenue without losing the personal touch, this could be your dream role!

What youll be doing:

? Overseeing the entire reservations process from inquiry to confirmation

? Leading, coaching, and motivating the reservations team

? Maximising room revenue through strategic inventory management and collaboration

? Maintaining accurate data and reports using Protel Air (or similar systems)

? Managing VIP bookings, special requests, and problem-solving with professionalism

? Handling incoming emails, phone calls, and messages to ensure exceptional guest service

? Working closely with other Heads of Departments

? Attending meetings, preparing reports, and providing feedback

What were looking for:

? Grade 12 + relevant tertiary qualification

? 3+ years experience as a Reservations Manager (luxury/5* environment preferred)

? Strong leadership, communication, and people management skills

? Knowledge of revenue management principles and hotel booking systems (e.g., Protel Air)

? Exceptional attention to detail, organisation, and guest focus

? Experienced in MS Office and Excel

? Flexible availability, including public holidays and weekends as required

This is a fantastic opportunity for a skilled Reservations & Revenue Manager to grow their career while working in one of Stellenboschs most iconic wine estates.

? Ready to take bookings and revenue to the next level? Send your CV today!