Supervisor: Quality Assurance (Insurance)
Posted on 2025-04-27 16:10:11
Company | AtripleA recruitment & temps |
---|---|
Salary | 525000 |
Category | Other Insurance |
Location | South Africa / Gauteng / Pretoria |
Job Summary
Position Description:
• Implement and monitor the QA process (Internal call centres QA)
• Conduct call assessments
• Reporting
• Trend Reviews
• Coach staff for QA/Performance improvement
• Staff training
Requirements:
• Matric
• Qualification in Call Centre Management
• RE 5
• RE 1 (advantage)
• Recognised qualification recognised by FSB
• 3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry)
• 2 Years’ Call centre Supervisory experience
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Pretoria: Supervisor: Quality Assurance (Insurance) posted by AtripleA recruitment & temps
Supervisor: Quality Assurance (Insurance)
Posted on 2025-04-27 16:09:51
Company | AtripleA recruitment & temps |
---|---|
Salary | 30000 |
Category | Other Insurance |
Location | South Africa / Gauteng / Pretoria |
Job Summary
Position Description:
• Implement and monitor the QA process (Internal call centres QA)
• Conduct call assessments
• Reporting
• Trend Reviews
• Coach staff for QA/Performance improvement
• Staff training
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• Matric
• Qualification in Call Centre Management
• RE 5
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• Recognised qualification recognised by FSB
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Job Seeker Tip
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Click Go Apply to apply online!
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