Hluhluwe: Rock Lodge Manager posted by Recruitment Matters
Posted on 2025-07-04 00:00:00
| Employer | Recruitment Matters |
|---|---|
| Category | Travel/Tourism |
| Location | Kwazulu-Natal / Hluhluwe |
Job Summary
Our client is looking for a Rock Lodge Manager to join their SA team.
Responsibilities:
-
Prepare welcome and departure notes for guests.
-
Check guests in during the day and manage dietaries, children, or any other special requests.
-
Implement and follow the BOPs.
-
Host guests during the day – meet them back from drive and assist with any request they have.
-
Ensure that all products that encounter the guest are consistently of the correct standard.
-
Check set ups for breakfast, lunch and dinner.
-
Make sure the main area is always tidy and styled to the BOPs.
-
Host guests at mealtimes and check smooth running of service from the kitchen and waiters.
-
Check guests out and do daily room checks.
-
Work closely with waiters and HODs to maintain a high service standard.
-
Assist in any other departments as and when required.
-
Provide superior service and quality to guests.
-
Manage bar orders.
-
Manage staff, staff timebooks, performance and other HC related.
Skills:
-
Communication skills – with guests and fellow staff members.
-
Standard of your work must exceed the standard of the lodge.
-
Good organisational skills.
-
Lateral thinking ability.
-
Initiative.
Qualifications:
-
Hospitality qualification.
-
Minimum 3 years relevant camp management experience.
-
Experience in the service industry especially in dealing with guests and staff.
Click Go Apply to apply online!
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