Duties:
Collaborate and work with all departments to ensure a smooth operation
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Partner w
Duties:
Handle incoming reservation calls and emails, ensuring accurate booking information is captured.
Provide clients with information regarding availability, rates, and room types (or other rele
Duties:
Reception and Guest Relations: Greet and welcome visitors, customers, and guests. Answer and screen phone calls, take messages, and direct calls appropriately. Manage the f
Duties:
Food Preparation: Washing, peeling, chopping, and slicing vegetables, fruits, and other ingredients. Assisting with the preparation of salads, sandwiches, and other dishes. Measuring and assembli
Duties:
Call on existing, prospect and new clients
Representation at trade shows / events
Regular hosting of site inspections
Follow-up and closing of quotes and proposals
Together wi
Duties:
Stay up to date with changes in policies, ways of working and standards in the industry
Run relevant shifts as required and conduct pre-shift briefings between front and back of house
Ma
Duties:
Act as Duty Manager and assisting with the day to day running of the property.
Following standard procedures in an organised and pro-active manner whilst ensuring customer satisfaction throu
Duties:
Act as Duty Manager and assisting with the day to day running of the property.
Coordinate weddings and events, covering all aspects of event management
Assisting in content creation and
Duties:
Ensure that the day-to-day operations of the housekeeping department are carried out according to the standards of the company and as specified by senior management
Perform regular inspections of laundry, pu
Duties:
Preventative maintenance: Performing routine checks and servicing on equipment to prevent breakdowns, including cleaning, lubrication, and adjustments.
Inspections an
Responsibilities:
Driving guest / guest transfers & pick ups
Welcoming guests
Maintains knowledge of assigned locations
Briefs tourists on local dos and don’ts
Creates and mo
Duties:
Staff management: Hire and support staff, create schedules, and review performance
Marketing: Develop and implement marketing campaigns to promote services
Duties:
Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the hotel standards.
Check-out of guests: ensuring that
Duties:
Responsible for managing the full operations, service, logistics and activities
Ensure that guests receive exceptional levels of personalised service
Assist the HOD’s in ensuring that guest s
Duties:
Generating revenue and cutting costs
Controlling weekly orders
Waste and Breakages Management
Ensuring the kitchen works as a team
Training new & current staff members and educating them o
Responsibilities:
Handle enquiries and walk-ins during the week as and when needed.
Conduct weekend viewings or as operationally required.
Once allocated with a bridal couple or function, create a master file an
Duties:
Staff Management (Training, Performance & Appraisals, Client Service, Policies & Procedures, SOP’s)
Development & Implementation of Food & Beverage Procedures
Able
Duties:
Plan and organise daily menus.
Assist with issues for staff.
Ensure fridges and freezers are well kept and packed.
Check that temperature log sheets are filled in by junior staff.
Duties:
Digital Marketing: Manage and update the website and ensure content is accurate, engaging, and aligned with brand guidelines. Create, schedule, and monitor posts across soc
Duties:
Serving food and drinks
Interaction with guests
Taking and placing orders for guests
All preparation for next service, including cutlery and glassware for service
&nbs
Duties:
Provide professional, friendly and efficient first point of contact for all guests of the hotel ensuring that facilities are sold in such a way that maximizes revenue whilst satisfying the guest&
Duties:
Greet customers, make, and confirm reservations, and manage waitstaff to ensure the highest possible standards of service.
Welcomes guests in a warm and friendly manner, ascertains their din
Duties:
Greeting customers
Seating customers
Passing out menus
Taking phone calls
Maintaining a waitlist
Directing customers to coatrooms, restrooms, or a waiting area
Relaying orders to the kitche
Duties:
Client communication: Respond to inquiries from potential clients regarding room types, availability, pricing, packages, and event options.
Proposal generation:
Responsibilities:
Oversee the daily production of pastries and artisanal breads, ensuring consistent quality and presentation to meet the standards of our 5* restaurant.
Demonstrate the ability to ha
Strong, organized personality that can bring change to the team.
Someone strict to bring discipline, but also being a warm hands-on team player to connect and train the staff to reach high standards.
A great eye for fine detail
Responsibilities:
Staff Management: Supervising F&B staff. Scheduling staff to meet operational needs and ensure adequate coverage during peak hours. Performance evaluations, co
Responsibilities:
Greet guests and pour wines according to established wine tasting procedures
Describe wines, winemaking techniques and winery history
Suggests and sells wine, wine tasting experiences
Answ
Duties:
Implement and monitor policies, processes and standards to ensure an effective high- quality housekeeping service is provided to guests and the operations team.
Scheduling staff, delegating duties and managin
Duties:
Overseeing the day-to-day operations of the outlet, including managing the dining area, staff, and customer service.
Leading and motivating a team of talented individuals, ensuring a harmonious work environment.
Responsibilities:
Ensure the highest standards are kept in guest service, cleanliness and maintenance standards
Monitors Guest Relations employees to make sure all guests receive prompt and personal recognition
Overse
Responsibilities:
Coordinate daily operations of full portfolio
Delivery of a variety of spa services: body treatments, facials, massages, waxing, micro needling.
Acknowledge & respond to guests queries, needs &am
Responsibilities:
Welcome and introduce guests
Check-in and check-out guests
Pass all relevant guest information on to various departments as required
Assist guests with bookings, tours and transfers, build and c
Duties:
Establishing and maintaining relationships with vendors and venues
Planning event details and aspects, including seating, dining, and guests
Creating reliable financial reports and collecting payments on time<
Duties:
Oversee the bar’s day-to-day operations
Ensure the smooth running of the bar
Ensure other bartenders are providing a positive customer experience
Create and develop new cocktail recipes
Invent new re
Responsibilities:
Facilitate a seamless stay: planning of the guest journey and making contact with guests during their stay for updates / feedback
Deal with and or escalate guest challenges / complaints
Monitor guest
KEY RESPONSIBILITES
- Photographs guests at various locations and creates wonderful cruise memories
- Achieves assigned shot count targets with high calibre photography
- Achieves assigned Sales targets
- Operates Photo