Duties nbspOversee all aspects of the reservations process, ensuring a seamless guest experience from inquiry to confirmation.Manage and lead the…
ResponsibilitiesUpkeep and cleaning of hotel rooms and communal guest areasPerform turndown and general housekeeping services to facilitate a seamless stay…
Duties nbspPlanning and Coordination plan the layout, setup, and logistics of events, working with clients and vendors to ensure all details are met.Staff…
DutiesnbspProviding Technical Support responding to user requests, diagnosing and resolving hardware and software problems and offering assistance to both…
ResponsibilitiesFacilitate a seamless stay planning of the guest journey and making contact with guests during their stay for updates feedbackDeal with and…
Duties nbspHandle enquiries and walk-ins during the week as and when needed.Conduct weekend viewings or as operationally required.Once allocated with a…
Duties nbspStrategic Sourcing identifying and evaluating potential suppliers for various hotel needs, including food and beverage, cleaning supplies,…
ResponsibilitiesPreparing pastries, desserts and other baked goodsFollowing directions provided by the head chef.Collaborating with the rest of the culinary…
Duties nbspCleaning guest rooms this includes making beds, changing linens, dusting, vacuuming, cleaning bathrooms, and restocking supplies like towels and…
Duties nbspResponsible for mentoring and leading the kitchen teamCoaching amp mentoring and training junior staffDaily meal planningProducing innovative 5…
ResponsibilitiesnbspStaff Management Supervising FampB staff. nbspScheduling staff to meet operational needs and ensure adequate coverage during peak hours….
Duties nbspGreet guests at assigned tables amp ensure each guest has received a menu and wine listKnow all items on the menu amp the basic ingredients and…
Duties nbspEnsure Profit centres run at stipulatedManage all beverage stock within the company. Handle all Beverage orders effectively.Review all food costs…
Duties nbspClient communication Respond to inquiries from potential clients regarding room types, availability, pricing, packages, and event…
Duties nbspDelivery of a variety of spa services body treatments, facials, massages, waxing, micro needling.Acknowledge amp respond to guests queries, needs…
Duties nbspFront OfficeEnsure smooth operation of the reception areaEnsure guests are greeted, welcome drinks, checked in, assisted with their luggage, and…
Duties nbspDigital Marketingnbsp Manage and update the website and ensure content is accurate, engaging, and aligned with brand guidelines. Create,…
DutiesnbspWelcome amp introduce guestsCheck-in and check-out guestsPass all relevant guest information on to various departments as requiredAssist guests…
DutiesnbspPeople Operations amp SupportAct as the primary HR contact for all day-to-day queries and people matters.Partner with the General Manager and HODs…
Duties nbspGreet customers, make, and confirm reservations, and manage waitstaff to ensure the highest possible standards of service.Welcomes guests in a…
DutiesnbspLead and supervise our front desk team.Train new team members and act as a technical resource.Ensure efficient and professional front desk…
Duties nbspEnsure that the reception functions related to all guest touch points are performed according to standards, including guest interaction, hosting…
Duties nbspGreet all guests warmly and professionallyProvide friendly, courteous, and professional service at all times.Understand the sequence of service…
DutiesnbspMaintaining accurate records of all stock items.Monitoring stock levels to avoid shortages or overstocking.Conducting regular physical stock…
DutiesnbspResponsible for managing the full operations, service, logistics and activitiesnbspEnsure that guests receive exceptional levels of personalised…
Duties nbspContribute to producing and driving an annual business plan for the FampB department incorporating a yearly marketing plan and an associated…
DutiesnbspCheck-in of guests ensuring that this integral step in the guest experience is smooth and adheres to the hotel standards.Check-out of guests…
Duties nbspMaximizing revenue through controlling operational efficiencies and productivities.Maintaining operating standards hygiene, health, safety,…
DutiesnbspPreventative maintenance Performing routine checks and servicing on equipment to prevent breakdowns, including cleaning, lubrication, and…
Duties nbspPrepare ingredients that should be frequently availablenbspMaintain health, hygiene and safety requirementsHave full knowledge of all menu items,…
Duties nbspFood Preparation Washing, peeling, chopping, and slicing vegetables, fruits, and other ingredients. Assisting with the preparation of salads,…
Duties nbspProvide admin and office support to the Sales team or Commercial team.Ensuring the Sales and Commercial Share drives are updatedUpdating of all…
Duties nbspUpkeep of the Hotel and grounds, with a specific focus on all building maintenance projects as well as in the implementation of a comprehensive…
DutiesnbspSales amp Client CoordinationRespond to wedding inquiries via phone, email, and in-person consultations.Present wedding packages, menus, and venue…
Duties nbspEnsure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the…
DutiesnbspHotel Systems Maintenance Oversee the maintenance of all hotel systems, including HVAC, plumbing, electrical, and fire safety systems.Ensure the…
DutiesnbspAttend to all guest needs, including but not limited to registration, check ins, check outsKindly and promptly address guest inquiries, requests,…
Duties nbspResponsible for ensuring that operating equipment in the department is balanced and variances are accounted for.Guide and discipline staff in the…
KEY RESPONSIBILITESnbspPhotographs guests at various locations and creates wonderful cruise memoriesAchieves assigned shot count targets with high calibre…
Duties nbspLead and manage the entire housekeeping operation, including rooms, public areas, laundry, and back-of-house cleanliness.Develop and implement…
Duties nbspStrategic amp Operational LeadershipnbspDevelop and execute annual business plans for the hotel and restaurant ensuring alignment with the groups…