Umhlanga: Call Centre Agent (Financial Services) posted by Fouche & Co Recruitment

Key Qualifications:

• Proficient in both written and verbal communication.
• Ability to demonstrate great listening skills.
• Exceptional at building rapport with clients.
• Displays patience and empathy towards customers.
• Strong time management and organizational abilities.
• Comfortable working in fast-paced environments.
• Basic or advanced troubleshooting skills, depending on the role.
• Familiarity with common software and tools.
• In-depth understanding of the company’s products and services.
• Specialized knowledge in the customer service area we focus on, such as Wealth portfolios, short-term insurance, financial services, and other relevant domains.

Minimum Requirements: 

• Matric 
• Fluent in English 
• 1 – 3 years experience in a similar environment 

Remuneration: 
Salary: R10 000 + Commission 

Working Hours:
Monday – Friday, 8 am – 4.30 pm 

**Only Shortlisted candidates will be contacted**