Menu Close

Umhlanga: Help Desk Support Technician posted by Easi Telecom

Help Desk Support Technician

Posted on 2025-02-03

Salary 10000

Category It Computer

Location

Job Summary

The Ideal Candidate must have Strong Knowledge of Networking and Ideally Mikrotik Experienceand will provide technical assistance and support for incoming queries and issues related to Internet, Connectivity and Telephone Issues. They are responsible for diagnosing and troubleshooting technical problems, providing solutions, and ensuring excellent customer service to end users.Key

Responsibilities:

Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Assist users with password resets, account setup, and access-related issues. Escalate complex issues to the appropriate IT personnel when necessary. Maintain records of issues and solutions within the ticketing system. Perform routine maintenance and updates to IT systems. Assist with setting up and configuring new hardware and software Support network connectivity issues, including Wi-Fi, VPN, and LAN / WAN troubleshooting. Ensure compliance with company IT policies and security procedures.Qualifications & Skills: Proven experience in a help desk or IT support role. Basic understanding of networking concepts (TCP/IP, DNS, VPN, etc.). Familiarity with ticketing systems and remote desktop tools. Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Ability to work independently and as part of a team.Work Environment: Office-based and remote work, depending on company policy.
Help Desk Support Technician position available in Kwazulu-Natal, Umhlanga. This job position was posted by Easi Telecom . The job has been posted as a free ad on 2025-02-03 at 10:45:16 in the It Computer category

Click Go Apply to apply online!


You might also like these jobs in the same area.

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Johannesburg: Help Desk Position

Automation Help Desk Technician skills K ey Responsibilities: Technical Support: Diagnose and resolve software, drive system, and mechanical issues in filling line machinery. Provide remote and on-site assistance to customers and technicians for troublesho


View Job
Help Desk Position

Johannesburg: Automation Help Desk Technician

Qualifications Matric Millwright certificate Diploma or degree in Mechatronics , Automation Engineering , Electrical Engineering , Mechanical Engineering , or a related field Requirements Minimum 3 years of experience in industrial automation or a similar

View Job  Durban: Mechanical Fitter posted by Telebest

View Job
Automation Help Desk Technician

Johannesburg: It Support Desk (Shift Based, 24/7 Help Desk)

Qualifications: CompTIA A and N ITIL Cisco CCNA Zabbix certifications or monitoring tools certification Matric essential Degree would be advantageous Requirements: 3 years` experience in IT support, help desk or technical support Remote desktop support too


View Job
It Support Desk (Shift Based, 24/7 Help Desk)

Alberton: First Line Support – Isp Helpdesk posted by Easyweb Internet (Pty) Ltd

We are seeking a highly skilled and motivated Network Support Technician with expertise in MikroTik devices, Wireless Networks, excellent communication skills, and a strong ability to work under pressure.In this role, you will be responsible for configurin


View Job
First Line Support – Isp Helpdesk

Cape Town City Centre: Helpdesk Manager (Support Squad Captain)

Job Description: Lead the Charge: Oversee their helpdesk operations and ensure their customers are always smiling Inspire Your Team: Mentor and motivate their tech wizards to deliver top-notch support Create Awesome Processes: Develop and implement support


View Job
Helpdesk Manager (Support Squad Captain)

Cape Town City Centre: It Helpdesk Agent – Stellenbosch

A company in Stellenbosch is looking for an IT Helpdesk Agent. The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support rela


View Job
It Helpdesk Agent – Stellenbosch

Cape Town City Centre: It Helpdesk Agent – Pretoria

A company in Pretoria is looking for an IT Helpdesk Agent. The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates


View Job
It Helpdesk Agent – Pretoria

Cape Town: Helpdesk/Tech Support posted by Mindmatch Consulting

Summary and purpose of the Job:Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support?Do you have an interest in technology, and understand the key elements of IT, telephony


View Job
Helpdesk/Tech Support

Cape Town: It Helpdesk Technician T3 posted by Dash BPO South Africa (Pty) Ltd

Job SummaryThe IT Technician plays a critical role in resolving high-level technical issues and managing complex IT problems. This position requires in-depth knowledge of IT systems, a proactive approach to troubleshooting, and a commitment to providing ex


View Job
It Helpdesk Technician T3

South Africa: Junior It Helpdesk Support posted by Profession Hub

We are looking for a driven Junior IT Helpdesk Support professional to provide 1st Line telephonic and remote support via TeamViewer and similar applications. The ideal candidate will have CompTIA A+ and Network+ certifications, along with excellent commun

View Job  Durban Central: Hvac Engineer posted by Network Finance

View Job
Junior It Helpdesk Support

Johannesburg: It Helpdesk Support posted by CallForce

IT Helpdesk Support Support operations and other support services with helpdesk request Attend to tickets logged in a timeous and efficient manner Raise any deviations with the Head of ITEnsure employees are adhering to IT protocols It Helpdesk Support pos


View Job
It Helpdesk Support

Johannesburg: It Helpdesk And Support Technician posted by Browns The Diamond Store

Are you passionate about technology and love helping people solve their tech issues? Were looking for a First-Line Technical Support Specialist with at least 3 years of experience in providing exceptional customer support. This exciting


View Job
It Helpdesk And Support Technician

Cape Town: Technical Helpdesk Manager (Cpt Hybrid) posted by Datafin

Technical Helpdesk Manager (CPT Hybrid)IT - SupportCape Town - Western CapeENVIRONMENT: A thriving Managed Service Provider company dedicated to achieving excellence in the IT industry seeks a Technical Helpdesk Manager for this hands-on role where you wil


View Job
Technical Helpdesk Manager (Cpt Hybrid)

Midrand: It Systems And Helpdesk Manager (Telecoms) posted by AtripleA recruitment & temps

Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager.Duties & KnowledgeRole• System infrastructure support• SQL database support• Reporting to customers and staff on issues and resolutions• System su


View Job
It Systems And Helpdesk Manager (Telecoms)

Pretoria: It Helpdesk Support (It) posted by AtripleA recruitment & temps

IT Helpdesk Support Location: PretoriaSalary: R20 000 - R23 000 p.mResponsibilities:Hardware and Software Support • Install and Implement new servers, Linux and Windows• Fully configuration of the following serviceso DNSo IIS, Apacheo Pop3 - Imai


View Job
It Helpdesk Support (It)

Johannesburg: Helpdesk Support Technician

The Helpdesk Support Technician will be responsible for the timely and effective response to IT user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for


View Job
Helpdesk Support Technician

Gauteng: Automation Help Desk Technician posted by Objective Personnel

Qualifications Matric Millwright certificate Diploma or degree in Mechatronics, Automation Engineering, Electrical Engineering, Mechanical Engineering, or a related fieldRequirements Minimum 3+ years of experien


View Job
Automation Help Desk Technician

Johannesburg North: It Support Desk (Shift Based, 24/7 Help Desk) posted by Network Finance

Qualifications: CompTIA A+ and N+ITILCiscoCCNAZabbix Certifications or Monitoring tools certificationMatric essentialDegree would be advantageous Requirements: 3 years experience in IT Support, Helpdesk or Technical SupportRemote desktop support tools

View Job  Hillcrest: Remote Sales Consultatnt posted by Raposo Publishing

View Job
It Support Desk (Shift Based, 24/7 Help Desk)

Gauteng: Help Desk Position posted by Full Circle Selection

Automation Help Desk Technician skills  Key Responsibilities:Technical Support:Diagnose and resolve software, drive system, and mechanical issues in filling line machinery.Provide remote and on-site assistance to customers and technicians fo


View Job
Help Desk Position

Gauteng: Helpdesk Support Technician posted by Selectone

The Helpdesk Support Technician will be responsible for the timely and effective response to IT user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for


View Job
Helpdesk Support Technician

Western Cape: Helpdesk Manager (Support Squad Captain) posted by Communicate Finance

Job Description:Lead the Charge: Oversee their helpdesk operations and ensure their customers are always smiling!Inspire Your Team: Mentor and motivate their tech wizards to deliver top-notch support!Create Awesome Processes: Develop and implement support


View Job
Helpdesk Manager (Support Squad Captain)

Umhlanga: Help Desk Support Technician posted by Easi Telecom

The Ideal Candidate must have Strong Knowledge of Networking and Ideally Mikrotik Experienceand will provide technical assistance and support for incoming queries and issues related to Internet, Connectivity and Telephone Issues. They are responsible for d


View Job
Help Desk Support Technician

Cape Town City Centre: It Helpdesk Agent – Port Elizabeth

A company in Port Elizabeth is looking for an IT Helpdesk Agent. The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support re


View Job
It Helpdesk Agent – Port Elizabeth

Cape Town City Centre: It Helpdesk Agent – Potchefstroom

A company in Potchefstroom is looking for an IT Helpdesk Agent. The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support rel


View Job
It Helpdesk Agent – Potchefstroom

Cape Town: It Helpdesk Agent – Port Elizabeth posted by The Talent Room

A company in Port Elizabeth is looking for an IT Helpdesk Agent.The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support rel


View Job
It Helpdesk Agent – Port Elizabeth

Error making API request.
Share this to someone who needs a job:
Posted in Jobs in Kwazulu Natal, Jobs in Umhlanga

More Jobs in Your Area