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Umhlanga: Warranty Clerk posted by Fouche & Co Recruitment

Umhlanga: Warranty Clerk posted by Fouche & Co Recruitment

Posted on 2025-07-03 00:00:00

Job Summary

The successful candidate will be responsible for managing all warranty-related processes, ensuring accurate claims submissions and maintaining compliance with manufacturer standards. This role requires close collaboration with all departments and a strong focus on administrative accuracy. It offers a structured environment suited to someone who thrives on efficiency and problem-solving.

Key Responsibilities

  • Process and submit warranty claims accurately and timeously
  • Monitor and track claim approvals, rejections, and follow-ups
  • Maintain and update warranty records and documentation
  • Liaise with service, parts, and sales departments regarding claim-related matters
  • Ensure compliance with manufacturer and company warranty policies
  • Prepare and submit reports on warranty activities
  • Coordinate audits and respond to audit queries
  • Manage warranty claim adjustments and corrections
  • Verify parts and labour charges against claim requirements
  • Assist in identifying warranty trends and recurring issues
  • Support other departments with warranty-related queries
  • Provide administrative support across the dealership when needed

Key Attributes

  • High attention to detail
  • Strong communication and interpersonal skills
  • Deadline-driven and organised
  • Ability to work independently and in a team
  • Problem-solving mindset

Requirements

  • Matric certificate
  • Minimum 2 years of experience in a warranty clerk or similar role
  • Experience in processing warranty claims within the automotive sector
  • Strong administrative and computer skills
  • Familiarity with dealership systems such as Keyloop, Drive, or similar platforms
  • Ability to support multiple departments

Remuneration
R12 000 – R16 000 per month, depending on experience

***Only shortlisted candidates will be contacted****

Click Go Apply to apply online!


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