Villiersdorp: Sales Administrator

The main purpose of this role is to provide efficient internal sales support and administrative coordination for the aggregates mining operation. The role ensures accurate order processing, customer service excellence, logistical coordination, and smooth day-to-day office operations to support production and sales targets. Requirements Grade 12 essential Diploma or Certificate in Business Administration / Sales / Office Management (advantageous) 25 years experience in internal sales or office administration Experience in construction, mining, or aggregates industry (preferred) Computer literate (MS Office – Excel, Word, Outlook) Strong communication skills (verbal and written) Excellent organizational skills Attention to detail and accuracy Ability to work under pressure in a fast-paced environment Customer service oriented Good numerical and reconciliation skills Problem-solving ability Team player with a proactive attitude Willing to work overtime during peak period Duties will include, but not limited to: Internal Sales Support Process customer orders (telephonic, email, walk-in clients) Prepare and issue quotations Confirm pricing, stock availability, and delivery schedules Capture orders on internal systems (ERP/accounting system) Generate invoices, delivery notes, and statements Follow up on outstanding quotations and back orders Liaise with dispatch and production teams to coordinate deliveries Handle customer queries and resolve complaints professionally Customer Relationship Management Maintain customer database and update records Build and maintain strong relationships with contractors, transporters, and construction clients Assist with credit applications and account documentation Monitor customer account limits and communicate with finance when required Logistics Coordination Schedule deliveries with transport providers Ensure correct documentation accompanies loads Communicate loading schedules to weighbridge and yard staff Monitor turnaround times and report delays Office Administration General office management and filing Manage incoming calls and correspondence Maintain sales records and reporting spreadsheets Assist with monthly sales reports and production summaries Order office supplies and maintain inventory Support compliance documentation where required Financial & Reporting Duties Assist with debtors follow-ups Reconcile delivery notes and invoices Prepare daily/weekly sales reports Support month-end administrative processes In return, a competitive salary is on offer