Waterberg: Head Waiter posted by Bright Placements (PTY) Ltd

• Matric / Grade 12 preferred.
• 2–4 years experience as a waiter/waitress in a hotel, lodge, or busy restaurant.
• Prior experience in a supervisory or senior waiter role is highly advantageous.
• Strong knowledge of food and beverage service standards.
• POS system experience preferred.

Skills & Competencies

• Excellent leadership and team supervision skills.
• Strong communication and interpersonal abilities.
• High attention to detail and strong organisational skills.
• Ability to multitask and coordinate operations efficiently.
• Customer-focused, with a warm and professional demeanour.
• Ability to handle complaints calmly and efficiently.
• Good knowledge of wine, beverages, menus, and pairing recommendations.
• Ability to upsell and enhance guest experience.
• Professional grooming and presentation.
• Ability to remain calm under pressure in fast-paced environments.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to carry trays, dishes, and service equipment.
• Stamina to work long shifts, including evenings and weekends.

Working Conditions

• Shift-based work including nights, weekends, and public holidays.
• Fast-paced restaurant, hotel, lodge, or banqueting environment.